Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
S24 I love my phone...CAMERA IS EXCEPTIONAL.
on August 12, 2024
Posted by: Face2Face
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is the ultimate flagship. Amazing Smart Phone from Samsung,
having used Android phones all of my life (cell phone life), and Samsung phones for the last 30 years, I was TRULY impressed at how snappy and responsive the S24 Ultra felt. The build quality seems very good and matches what I would expect from a premium phone at this price point. The device feels very comfortable to use. The live translate S24 Series ushers in a brand-new era of mobile AI. Designed to enhance every part of your daily life, Galaxy AI empowers you with new ways to create, connect, and communicate. and the new AI focused features are becoming easier or should I say without a thought for me. The battery life is brilliant compared to other smart phones I have owned. The camera quality is incredible, I especially enjoyed the macro shots I could take, having this level of fidelity in a handheld device is amazing. One thing I found when poking through the settings is the adaptive battery protection, which is a very interesting feature.
Circle to Search with Google is one of the simplest but handiest of all the new features. Circle anything on your screen with your finger – or your S Pen – and your phone will Google it..BLEW MY MIND
having used Android phones all of my life (cell phone life), and Samsung phones for the last 30 years, I was TRULY impressed at how snappy and responsive the S24 Ultra felt. The build quality seems very good and matches what I would expect from a premium phone at this price point. The device feels very comfortable to use. The live translate S24 Series ushers in a brand-new era of mobile AI. Designed to enhance every part of your daily life, Galaxy AI empowers you with new ways to create, connect, and communicate. and the new AI focused features are becoming easier or should I say without a thought for me. The battery life is brilliant compared to other smart phones I have owned. The camera quality is incredible, I especially enjoyed the macro shots I could take, having this level of fidelity in a handheld device is amazing. One thing I found when poking through the settings is the adaptive battery protection, which is a very interesting feature.
Circle to Search with Google is one of the simplest but handiest of all the new features. Circle anything on your screen with your finger – or your S Pen – and your phone will Google it..BLEW MY MIND
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome, fantastic, super duper phone
on August 12, 2024
Posted by: Bigerod12
[This review was collected as part of a promotion.] The phone is fantastic. The screen is big and beautiful, the phone is super fast and quick. The stylist is a great addition, plus Galaxy AI works to perfection.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on August 12, 2024
Posted by: Kevinp
[This review was collected as part of a promotion.] The device works well and as designed but the battery life seems subpar and I lost the pin.
Suggest a way to prevent the pin from falling out the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S24 Ultra pros and cons
on August 12, 2024
Posted by: VGross82
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a great phone in all. The only complaints I have are regarding the S Pen and the storage. My particular phone has big issues with the S Pen not wanting to write when it's supposed to stating that the magnetic case may interfere with the usage. Also, the storage on this phone has issues for days!! Alot of the time it will ask me to clean out my phone and then will tell me 2 hours after the fact that it needs cleaned out again!! Honestly I'm ready to upgrade and hope the next one is better!
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Hey there! We always love hearing from you and value your insights. Thank you for sharing your experience with the Galaxy S24 Ultra. It's awesome to hear that you're enjoying the phone overall. We understand the frustration of having challenges with the S Pen and constant storage prompts. Samsung offers a 12-month limited warranty for manufacturer defects and the option to add Samsung Care+ for eligible devices. As time goes on, you'll likely use up large amounts of space or memory on your Galaxy device. Fortunately, there are a few ways to clear your device's memory to make room for important files and precious photos. Deleting unused apps, media, or downloads can improve your device's performance and create space for all your future data. Check out the link attached for options to help free up space. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00091782/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00091782/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great replacement for the Note series
on August 12, 2024
Posted by: Willphill1
[This review was collected as part of a promotion.] This phone takes Great pictures and allows you to edit the photos. Tons of additional features, and has a large screen making it excellent for watching videos. Speakers provide great sound quality, and firmware updates are frequent.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy
on August 12, 2024
Posted by: Dmh1000
[This review was collected as part of a promotion.] S24 is hands down the best performance I have had from a phone. Even the battery on this phone out performs earlier models with less capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on August 12, 2024
Posted by: Jay2468
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra stands out as a premium flagship, pushing the boundaries of mobile technology. Its sleek design, featuring a stunning Dynamic AMOLED 2X display, offers vibrant colors and sharp contrasts, making it perfect for multimedia consumption and gaming.
One of the most notable advancements is the integration of Galaxy AI, Samsung's latest artificial intelligence technology. Galaxy AI enhances the camera experience by offering real-time scene optimization and improved low-light performance, which significantly elevates the quality of your photos and videos. The AI also boosts the device’s overall performance by dynamically adjusting system resources to suit your usage patterns, making multitasking smoother and more efficient.
Battery life is impressive, with fast charging capabilities that minimize downtime. The inclusion of the S Pen adds extra versatility, ideal for note-taking and creative tasks. Overall, the Galaxy S24 Ultra combines cutting-edge features with innovative AI capabilities, solidifying its position as a top choice for high-end smartphone users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Make me happy
on August 12, 2024
Posted by: Suki05
[This review was collected as part of a promotion.] Note 24 Ultra, I've always been a samsung phone owner but this one tops all. I love how durable it is and the feel of the backside.
Value
5
Written by a customer while visiting Samsung US