Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product has everything you could ask for!
on August 12, 2024
Posted by: Ktaylor42164
[This review was collected as part of a promotion.] This phone works flawlessly, no lag, amazing sound and picture quality, the galaxy AI is such an awesome feature as well! I'm so glad that I upgraded from my s21+! It's even a stunning color!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is good but camera processing is trash
on August 12, 2024
Posted by: Alltimesamsunguser
[This review was collected as part of a promotion.] I am a big fan of the phone itself, but I am quite disappointed with the camera's post-processing capabilities for both the rear and front cameras. The processed images appear unnatural and strange. In comparison, my previous Samsung S22 Ultra produced superior photographs. I sincerely hope that a software update will be released to address this issue.
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
We appreciate you reaching out to us. Your feedback is crucial to us as we continue to make improvements. We see that you reached out to let us know about the S24 Ultra. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to be equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can obtain more detailed photos and videos than before, thanks to the AI Zoom solution based on the new ProVisual engine. We have taken note of your concerns regarding the camera's post-processing capabilities. Please contact Samsung Support so that we can gather more information and investigate the potential causes. We are looking forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!
on August 12, 2024
Posted by: Chillout2123
[This review was collected as part of a promotion.] The samsung galaxy s24 ultra is the best phone ever made. It's so lightweight and durable. As someone who always has butterfingers I think this phone is indestructible and the quality of the phone Is great from the graphics to the internals. Ilove everything about the ultra and will also buy the latest and greatest in samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ultra
on August 12, 2024
Posted by: MsChev
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse that truly lives up to its “Ultra” name. With its sleek design, robust performance, and cutting-edge features, it stands out as one of the best smartphones on the market.
Design and Build Quality: The S24 Ultra boasts a premium titanium frame and durable Gorilla Armor glass, making it both stylish and sturdy. Despite its large size, the phone feels surprisingly manageable, though it might be a bit heavy for some usersAd1.
Display: The 6.8-inch display is nothing short of spectacular. With a resolution of 3,120 by 1,440 pixels, it offers ultra-sharp visuals and vibrant colors. The high refresh rate ensures smooth scrolling and an excellent gaming experience2.
Performance: Powered by the Qualcomm Snapdragon 8 Gen 3 processor, the S24 Ultra handles everything from multitasking to high-end gaming with ease. The AI features, while sometimes causing minor performance delays, add a layer of convenience and innovationAd12.
Camera: The camera setup is impressive, featuring a 200MP main sensor, along with additional lenses for ultra-wide, telephoto, and macro shots. The photo quality is outstanding, with excellent detail and color accuracy. The AI enhancements further improve the photography experienceAd12.
Battery Life: Battery life is another strong point. The S24 Ultra easily lasts more than a day with heavy use, thanks to its efficient power management and large battery capacityAd1.
Software: While Samsung’s software offers a pleth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Railroader4life
[This review was collected as part of a promotion.] Great Galaxy AI works extremely well really enjoying my nee phone picture quality is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
12GB Memory
on August 12, 2024
Posted by: Jman27
[This review was collected as part of a promotion.] Great phone. I really wish Samsung woukd go back to 16 Gb Memory. Otherwise a fantastic device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: Crash98
[This review was collected as part of a promotion.] Every feature works great. I have had other brands and I came back to Samsung because they experience is always better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 12, 2024
Posted by: JenDarling1969
[This review was collected as part of a promotion.] So far I definitely love this phone, the user friendliness is great, the AI is a very cool feature, and the camera is exceptional. I have some difficulty with the stylus and how to utilize it but that's more user error than phone issue. Overall it really is a great phone.
Value
4
Written by a customer while visiting Samsung US