Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Love the S24 Ultra
on August 12, 2024
Posted by: JasonandJeni
[This review was collected as part of a promotion.] Great device and super fast with an amazing camera!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely perfect
on August 12, 2024
Posted by: Walker
[This review was collected as part of a promotion.] This phone is amazing, the Galaxy AI has been working flawlessly and the fact I finally got my pen back is the cherry on top of the sundae. The pictures in both the forward and back facing cameras have been coming out leagues better than my work phone, which is the top of the line competitor phone. I will always recommend samsung to everyone I know because they seem to be impossible to beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my GS24 ULTRA
on August 12, 2024
Posted by: TOMDYLAN2024
[This review was collected as part of a promotion.] "Galaxy AI".
I like my GS24 ULTRA, mainly for its screen, AI functions, spen, and its always double screen.
I like my GS24 ULTRA, mainly for its screen, AI functions, spen, and its always double screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with significant flaws
on August 12, 2024
Posted by: OleSlewFoot
[This review was collected as part of a promotion.] Let's start with the good stuff. It's super fast ,has a beautiful screen and the camera is amazing. The form factor is great and nothing can touch the S Pen experience. Where it falls short of expectations is that I use it outdoors a lot for work. This is a work tool for me. When it's hot outside the screen becomes too dim to see and it's always overheating. Like always. To the point where it affects the speed at which I'm able to get things done. Have to keep putting it in front of the AC vents in my car to cool down every 15-20 minutes. I traded my Z fold 5 for this and regret it. The fold had short comings too but at least I could use it outside in the heat with no problems.
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Thanks for the outreach! Your insights are crucial to us as we continue to make improvements. We see that you reached out to tell us about your S24 Ultra. With the S24 Ultra, you can utilize Live Translate with Galaxy AI to instantly speak foreign languages, unlocking the power of convenient communication with near-real-time voice translations directly through your Samsung Phone app. It's great to hear that you're enjoying the speed, screen, and camera quality of the Galaxy S24 Ultra. We understand how frustrating it can be to experience the challenges with your screen dimming and overheating, especially when using the phone as an essential tool for work outdoors. When your devices get too warm, it could cause some challenges. Check out the link attached for options to help troubleshoot this. If you have already troubleshooted, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung for life
on August 12, 2024
Posted by: Julian
[This review was collected as part of a promotion.] My Samsung Galaxy s24 Ultra is pretty good. I've had it for a couple months now and with it I've captured family memories, vacations, and priceless photos that I will cherish for a long time. Not only is the picture quality excellent, but the user interface makes it easy to talk and text if need be. Overall with the inclusion of "Galaxy Ai," experiencing what nature has to offer has never been more fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on August 12, 2024
Posted by: Lovemycoffee07
[This review was collected as part of a promotion.] Overall a very good experience with this phone and the camera is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is awesome! I love the new AI features.
on August 12, 2024
Posted by: OscarDG
[This review was collected as part of a promotion.] I love my S24 Ultra. I pretty much use it for everything. I hardly ever pick up my tablet or my laptop anymore. I text, I email, I do it all! I use it for all my social media. It's got a fantastic camera that takes awesome pictures. I also love that it works seamlessly with Android Auto. I honestly don't know where I would be without my S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 12, 2024
Posted by: RRR1991
[This review was collected as part of a promotion.] Love this phone. All the features and the galaxy AI has been super helpful!
Value
5
Written by a customer while visiting Samsung US