Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Love samsung everything
on August 12, 2024
Posted by: SJswisher1
[This review was collected as part of a promotion.] I love my samsung. I love that it us basically a computer at your fingertips. There are SO many features. I do a lot of invoices and having Microsoft Word and excel available is fantastic. The option to take pictures of documents and it 'scans' them and makes it into a PDF-great. Split screen view, having multiple apps open at the same time. Wireless power share. Multiple battery saver options. Floating keyboards. Dex mode. The camera!! All of it. I don't LOVE the galaxy AI stuff so much, but it'll grow on me I'm sure. Mainly because I don't love AI stuff in general. But I'd still give every samsung device I've ever owned a 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s fan
on August 12, 2024
Posted by: NetteB
[This review was collected as part of a promotion.] Incredible phone, great functions. I have no complaints besides the speaker bing low. Overall I love the galaxy s Series and we're not trad it for another. I don't really know to much about AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: 2girlsmomma
[This review was collected as part of a promotion.] I upgraded my phone back in early February and I have been in love with my new s24 ultra. It has great features like a new AI where I can hold down the home button and circle anything on the screen the photo quality is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone!!
on August 12, 2024
Posted by: Jen1967
[This review was collected as part of a promotion.] Love my new Samsung Galaxy S24 Ultra. So many different features that I am still learning about them and I've had the phone about 8 months. AI is something else. Gives you a whole different aspect when searching for information. Battery life is great. Oh and the camera takes pictures that are out of this world!! You can't go wrong with this phone. I buy nothing but Samsung phones because they live up to their name.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery
on August 12, 2024
Posted by: Ralthazar
[This review was collected as part of a promotion.] I love the storage space and features like Samsung AI and how smooth gaming and streaming is
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is simply amazing!
on August 12, 2024
Posted by: Joemoney1991
[This review was collected as part of a promotion.] The Galaxy s24 is so amazing in every way, shape and form. One of the amazing features is the Galaxy AI which helps with typing, gallery items, and searches. Galaxy AI helps with typing by suggesting different ways to word and phrase your text. I've used this feature at work because sometimes I can't think of the proper way to write things working in a professional setting. The Galaxy AI helps with photos because the editing tools helps you remove unwanted items from your pictures and you can also move people and items to different positions in your photos. The Galaxy AI also will summarize a page for you. If you don't want to read a whole article you can use it to summarize it for you which saves time and helps so u get a better understanding of the article. Another great feature of the Galaxy s24 is the camera the fact that the camera has 200MP is awesome! Also how far I can zoom in and the picture still be great quality. I've sat all the way in nosebleeds at baseball stadium and zoomed into home plate and got a picture that was like I was sitting right in front row. I also like the old features that have always been there such as being able to use your own music or even your Spotify Playlist as your alarms to wake you up in the morning. Also I love the user friendly menus and displays and just how easy Samsung always makes it to use their devices. I'm very proud to be a Samsung Galaxy user and owner of one of their phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung 24 Ultra
on August 12, 2024
Posted by: JFrank
[This review was collected as part of a promotion.] The phone is fine for the most part. It isn't always as fast as it shod be and I don't see 5G being any better than 4G. The Bluetooth connection is not good. Especially with spotify, very very disappointed but I am used to it. No samsung device I have owned has played well with spotify.
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Thank you for contacting us, JFrank. We appreciate your feedback and your insights are valuable to us as we strive to make improvements. We noticed that you were interested in reviewing the S24 Ultra. Want real-time translations during face-to-face conversations? With Galaxy AI, you can do just that by holding up your phone. Regarding your concerns about connectivity speed and Bluetooth connection, please note that during peak times or in busy areas, towers may become overloaded, resulting in slower mobile data access. Make sure to verify that your account is in good standing and the service is active with your carrier. Some carriers may slow down data access once you reach a certain limit, or data may be slower in specific areas. For troubleshooting options, please follow the link provided. We would like to gather more information about your experience with the phone's Bluetooth connectivity. Please contact Samsung Support so that we can work on resolving this. We are looking forward to hearing from you. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 12, 2024
Posted by: KaotikJ
[This review was collected as part of a promotion.] Galaxy ai works great! No issues using it.... Used it on pictures and text to write things. Phone battery is good... Easy to use interconned system.
Value
5
Written by a customer while visiting Samsung US