Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Powerhouse!
on August 12, 2024
Posted by: xoxoandreapaige
[This review was collected as part of a promotion.] This device has everything that you need. With fast speeds, a lot of memory and an amazing camera - this phone is a dream for any android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product isn't worth the cost
on August 12, 2024
Posted by: Livinlife
[This review was collected as part of a promotion.] These features are very hard to use and you need a tutorial to understand how the features work. The frustration with the AI portion is crazy.
Value
2
Response from Samsung USBy R&R Team, August 23, 2024
We appreciate you sharing your candid feedback. Our goal is to provide our customers with the best products available. We noticed you reached out regarding the S24 Ultra. The Galaxy S24 Ultra comes with a fully integrated S Pen for jotting down your thoughts in Samsung Notes, searching for content on Samsung Internet, and replying to messages. You can also use the S Pen with the new AI feature called Circle to Search, which allows you to search for items by circling an image on the screen. We have taken note of your concerns about your frustrations with the AI features. If you have any questions or concerns, we'd be more than happy to assist you at Samsung Support. -Kelvin
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5
My GslXy phone
on August 12, 2024
Posted by: Special
[This review was collected as part of a promotion.] Lov my phone. Camera is WONDERFUL. Phone quality is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super phone!
on August 12, 2024
Posted by: Travelingtio
[This review was collected as part of a promotion.] I started using Galaxy AI, for some creative functions and it's amazing what you can do!
The whole phone it's amazing, versatil, fast, everyone loves my pictures. I mean I love my galaxy phones.
The whole phone it's amazing, versatil, fast, everyone loves my pictures. I mean I love my galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S24 Ultra!!
on August 12, 2024
Posted by: VH7057
[This review was collected as part of a promotion.] Being a loyal Samsung S series customer, I couldn't wait until the S24 came out. I have absolutely no complaints with this phone. The camera takes AMAZING photographs and I can even do astrophotography! The S pen comes in handy so often. I'm still on a learning curve with all this new AI stuff and so far Galaxy AI has helped me tremendously in learning what AIs can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why Buy Anything Else?
on August 12, 2024
Posted by: Photosynthechris
[This review was collected as part of a promotion.] Not only is the physical phone incredible from the design, the shape, and the materials, but the new Galaxy AI is so incredibly useful. I didn't expect to use it as much as I have been. From quick photo edits, to the live transcription on phone calls, using Galaxy AI has become something I utilize every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is actually pretty good
on August 12, 2024
Posted by: Lovedevice
[This review was collected as part of a promotion.] The galaxy ai is the best like it helps me with alot of things and helps with pictures and alot of work like yo copy and paste like its good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone
on August 12, 2024
Posted by: 50jen15
[This review was collected as part of a promotion.] This phone has everything you could need. I use this phone mostly to take photos and videos at car events and make videos for social media. The Galaxy AI feature has been great to use in many ways. The phone is fast and easy to operate. Highly recommend!
Value
5
Written by a customer while visiting Samsung US