Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This product has great features.
on August 9, 2024
Posted by: Pin24me
[This review was collected as part of a promotion.] Night mode in camera is amazing...
100 x zoom was really nice
I enjoy my s24ultra every day.
100 x zoom was really nice
I enjoy my s24ultra every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love My Galaxy s24 Ultra
on August 10, 2024
Posted by: WildernessExplorer
[This review was collected as part of a promotion.] Bought my better half the s24 Ultra for Valentine's Day. I was so impressed with it's performance I purchased my self one a few weeks later even though I had a 5 month old supposably high end phone. The galaxy s24 Ultra is a perfect pairing of power, performance, and AI. I love the cameras quickness and quality. I find my self using the camera to zoom in or see things in low light to see things my eyes alone can't all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another GREAT Samsung product
on August 10, 2024
Posted by: sillyskid
[This review was collected as part of a promotion.] The most updated technology available. Exquisite, sleek design with an amazing camera with premium quality photos. This device is superior to all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My experience with the S24 Ultra
on August 10, 2024
Posted by: Notez12
[This review was collected as part of a promotion.] The phone has been performing exceptionally well thus far. I frequently utilize the Galaxy AI, particularly when composing emails and requiring assistance in maintaining a professional tone. Additionally, the circular search function is incredibly useful and convenient. The camera's capabilities are remarkable, and the video quality has proven to be ideal for capturing memorable moments in my life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sir Galaxy
from In a Galaxy called the Milky Way!
Expertise:Expert
Verified Purchase:Yes
Making the switch from the Galaxy 23 Ultra to the S24 Ultra is audacious. Their appearances are comparable, but not their hardware specifications or performance. To begin with, the flat design panel is back! Phone cases simply couldn't provide the necessary protection because of their unsightly and bothersome curved form. I was watching to see how long Samsung would ignore their customers. This baby has gorgeous bezels! It's now easy to get a protective case for your bezels! Now let's discuss screen color disparities. Comparing the S23 Ultra and S24 Ultra, I believe the S24's color is a little washed out, even if the newer model's screen is said to be better in terms of technology. With all of its bells and whistles, the sleek user interface will keep you busy for sure. Over the course of its seven years of updates, its AI functions and other software improvements will also be improved. Presently, sound and vibration are the only issues facing the Galaxy. There are serious vibration and sound problems with the S23 and S24 Ultra that need to be fixed. The consumers' ears are threatened by the poor sound quality. The most crucial component is the sound and quality of the speakers. Samsung needs to recall and fix these phone models' speakers! Users shouldn't have to wait for another upgrade, pay more money for the same problem like I did. Recall these devices or offer free upgrades to the S25 Ultra only if the sound pollution issues are fixed. What will Samsung do to resolve this major noise issue?
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, September 23, 2024
It's great to hear from you! We appreciate you sharing your feedback on the Galaxy S24 Ultra with us. The Galaxy S24 Ultra offers an enhanced experience compared to its predecessor. It features a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than the Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. We have noted your concerns about the speakers. Samsung provides a 12-month limited warranty for manufacturer defects. Additionally, we offer the option to add extended coverage with Samsung Care+ on eligible devices, which includes extended protection and additional support. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
One of the best technologies ever created!
on August 10, 2024
Posted by: Emmds244
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a top-of-the-line smartphone that features:
* **A stunning 6.8-inch Dynamic AMOLED 2X display with a 120Hz refresh rate.**
* **A powerful Qualcomm Snapdragon 8 Gen 3 for Galaxy processor.**
* **A quad-camera system with a 200MP main sensor, a 12MP ultrawide sensor, a 10MP telephoto sensor, and a 10MP periscope telephoto sensor.**
* **A large 5,000mAh battery that can easily last all day.**
* **Support for the S Pen stylus, which allows you to take notes, draw, and edit photos and videos.**
* **A luxurious design with a titanium frame and a Gorilla Glass Victus 2 display.**
* **A powerful Qualcomm Snapdragon 8 Gen 3 for Galaxy processor.**
* **A quad-camera system with a 200MP main sensor, a 12MP ultrawide sensor, a 10MP telephoto sensor, and a 10MP periscope telephoto sensor.**
* **A large 5,000mAh battery that can easily last all day.**
* **Support for the S Pen stylus, which allows you to take notes, draw, and edit photos and videos.**
* **A luxurious design with a titanium frame and a Gorilla Glass Victus 2 display.**
These are just a few of the reasons why the Samsung Galaxy S24 Ultra is considered one of the best smartphones on the market. It is a true powerhouse that can handle anything you throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance & AI
on August 10, 2024
Posted by: Lee1244
[This review was collected as part of a promotion.] I have been using Galaxy S21 Ultra as a photographic device for stargazing. In case of S24 Ultra, it even came to better experience thanks to Galaxy AI technology for editing and fraiming the spot that I wanted.
5 out of 5
5 out of 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I expected more
on August 10, 2024
Posted by: CjB1965
[This review was collected as part of a promotion.] I love the Galaxy AI elements, especially circle to search and photo editing elements. The device is solidly built and the cameras are great. Overall performance is where I am left disappointed. This device is buggy and prone to random screen openings when in my pocket. Ten random video clips when walking on the beach in Maui. Also opening one app did guarantee that app opening. So actual usability is where I give this phone a low grade. Also, battery life ain't so great unless you turn a number of things off. Phone in airplane mode at takeoff was 100%. 5 hours later when landing it was 38%. Didn't use it for anything during the flight. For the money, I expected more from this device. It doesn't seem to be improving with the system updates either.
Value
2
Response from Samsung USBy R&R Team, August 26, 2024
Thanks for reaching out to us. We appreciate your candid feedback as we continue to make improvements. We noticed you reached out to let us know about the S24 Ultra. We have packed our most powerful Galaxy processor ever into the S24 Ultra. Whether you are playing Night Crows or Diablo Immortal, the Snapdragon 8 Gen 3 for Galaxy processor will take your gaming and artistic creations to the next level with more realistic graphics, reflections, lighting, and shadows. For what you are experiencing with your phone opening apps randomly, you may want to disable Touch sensitivity if the screen is still too sensitive. Navigate to Settings, then tap Display, and then tap the switch next to Touch Sensitivity to turn it off. Check out the link attached for options to help optimize your phone's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US