Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
A lot of promise but not completely fulfilled
on August 8, 2024
Posted by: Xlscior
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a handsome looking phone that does everything you expect it to like taking amazing pictures with the best zoom possible, zips around from app to app and survives without a charge longer than any phone out there.
But remember it's promising Galaxy AI for your money and that's where I'm not sure it's living up to it's full potential. Sure the AI tools are pretty fancy but will you use them a lot after 5 days, most likely not.
I went from the Z Flip 5 to this because the Flip had extremely poor battery performance (it would heat up a lot and often, so much that you couldn't charge it until you put it in the fridge to cool down). The S24 Ultra shines with heavy usage.
One of Samsung's most underappreciated features is Knox and I use my phone for both personal and work where this feature comes extremely handy - compartmentalizing the two.
Most people buy an expensive phone for the camera and that's why this gets 4 stars (takes amazing pictures) and you won't have to upgrade for a while.
It's not the perfect phone but it's great at everything else other than gimmicky AI.
But remember it's promising Galaxy AI for your money and that's where I'm not sure it's living up to it's full potential. Sure the AI tools are pretty fancy but will you use them a lot after 5 days, most likely not.
I went from the Z Flip 5 to this because the Flip had extremely poor battery performance (it would heat up a lot and often, so much that you couldn't charge it until you put it in the fridge to cool down). The S24 Ultra shines with heavy usage.
One of Samsung's most underappreciated features is Knox and I use my phone for both personal and work where this feature comes extremely handy - compartmentalizing the two.
Most people buy an expensive phone for the camera and that's why this gets 4 stars (takes amazing pictures) and you won't have to upgrade for a while.
It's not the perfect phone but it's great at everything else other than gimmicky AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on August 9, 2024
Posted by: Jhonamb2000
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a seriously impressive phone. It’s got this sleek, modern design that feels great in hand. The screen is absolutely gorgeous—vivid and bright, making everything from browsing to streaming look amazing.
The camera setup is top-notch, and the “Galaxy AI” feature is a game-changer. It really makes a difference in capturing those perfect shots, especially in tricky lighting conditions. It feels like the phone just gets what you’re trying to shoot and makes it look great without much fuss.
Performance-wise, it’s smooth as butter. Multitasking, gaming, and general use are all seamless. Plus, the battery life is solid, so you’re not constantly scrambling for a charger.
Overall, the S24 Ultra feels like a big leap forward. If you're into high-end tech and want something that delivers both style and substance, this phone is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Galaxy S24 Ultra
on August 9, 2024
Posted by: howiemowie
[This review was collected as part of a promotion.] Love that my S24 Ultra has Galaxy AI built in and that it can handle anything I need it for. On occasion I have experienced the UI freeze and am unable to select any icons on the main screen. Turning the screen on and off seems to resolve it but it isn't ideal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on August 9, 2024
Posted by: DaleNet
[This review was collected as part of a promotion.] I have been very happy with the performance of my Galaxy S24 Ultra. The ability to do searches via Galaxy AI is wonderful. I upgraded from a Galaxy S22 and hove no regrets. Camera function is great and enhancements with Galaxy AI make editing so easy. Really have no issues that need to be addressed. Thanks Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone fill with my features
on August 9, 2024
Posted by: Rocketman
[This review was collected as part of a promotion.] Finding the AI feature on this phone provides a very important feature that takes cell phones to the next level of usefulness. The S24 Ultra cameras clearly
are one of the best on the market. It is amazing the high quality of the pictures.
are one of the best on the market. It is amazing the high quality of the pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A powerhouse in your pocket
on August 9, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] As a full-time student and working professional constantly on the move, my S24 Ultra has become an indispensable tool in my daily life. The convenience it offers is unmatched—whether I’m at work, on commuting, or studying, I can rely on this phone to handle tasks that would normally require a laptop. The S24 Ultra has taken mobile productivity to new heights.One of the standout features is the absolutely gorgeous screen. Even in the brightest sunlight, the display remains vivid and clear, making it perfect for multitasking, whether I’m editing documents, attending virtual meetings, or simply relaxing with some entertainment.Battery life is another area where the S24 Ultra excels. The all-day battery means I never have to worry about running out of power, even during my busiest days. It’s reassuring to know that my phone can keep up with my demanding schedule without needing constant recharging. Lately, what truly sets samsung apart is the integration of AI features. I didn’t expect to rely on them as much as I do now, but they’ve genuinely changed the way I access information. Instead of manually searching for things, the AI provides insights and answers in an instant, saving me valuable time and effort. In summary, the Samsung Galaxy S24 Ultra is a powerful companion that helps me stay productive and efficient, no matter where I am. If you’re looking for a device that doesn’t limit you and can handle the demands of a fast-paced lifestyle, this phone is an excellent choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A complete device!
on August 9, 2024
Posted by: Sullyc
[This review was collected as part of a promotion.] I've had the galaxy s20 ultra, s22 ultra, and now the s24 ultra. This device just checks all the boxes. There are a ton on features that fit into your life without having to think about it.
A couple of the new features have to do with Galaxy AI , such as the ability to slow motion any video and the transcription of voice notes. They just work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone whroks good
on August 9, 2024
Posted by: Longels
[This review was collected as part of a promotion.] Phone works great no problem. Love the features on it
Value
5
Written by a customer while visiting Samsung US