Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Best phone to date
on August 8, 2024
Posted by: OutlawSnaps
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a game-changer in the world of smartphones, delivering an unparalleled experience that redefines excellence. From the moment you hold it, the premium build quality and sleek design radiate sophistication. But it's not just about looks—the S24 Ultra is a powerhouse in every sense.
The display is nothing short of breathtaking. Samsung has once again set the bar with its stunning 6.8-inch Dynamic AMOLED 2X display, offering vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate. Whether you're streaming videos, playing games, or just browsing, the clarity and fluidity are simply unmatched.
Performance-wise, the S24 Ultra is a beast. Powered by the latest Snapdragon 8 Gen 3 processor, it handles everything you throw at it with ease, from multitasking to the most demanding apps and games. The battery life is exceptional, easily lasting a full day of heavy use, and the fast charging capabilities mean you're never tethered to a charger for long.
The camera system is where the S24 Ultra truly shines. With a 200MP main sensor, the level of detail and color accuracy in photos is extraordinary. The zoom capabilities are equally impressive, allowing you to capture crisp shots from a distance that other phones can only dream of. Night mode has been refined to produce stunning low-light photos, and the AI-driven features make capturing the perfect shot effortless.
Samsung has also nailed the software experience with One UI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on August 8, 2024
Posted by: Rach27
[This review was collected as part of a promotion.] Well I love my ultra. The camera is insane and the galaxy AI is next level. It helps a ton especially on the go quick kind of situations. So far this is the happiest I've been with a phone purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samasung galaxy s 24 ultra
on August 8, 2024
Posted by: Sharan
[This review was collected as part of a promotion.] The gadget was excellent; it could take beautiful photographs, and it had a really useful and gemini feature the galaxy Ai where you could hold down the power button and circle around to locate the details. Hello, that's awesome. I used it to help write me a code among other things, and the camera 100x was amazing. I adore the Samsung Galaxy S24 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Washed out display.
on August 8, 2024
Posted by: Raymond
from Pasadena California
Expertise:Intermediate
Verified Purchase:Yes
So I just bought the ultra 24. This is a very expensive phone so you expect everything to be much better than the old phone. My old phone is a Note 9 in which I have to trade in today. I realized all the pictures are much more vivid when compared to the ultra 24 same pictures. I just don't understand it! I've searched online and everyone is having the same problem. They say change the eye Comfort setting. None of that is a fix. I literally have my note 9 pictures side by side with the very same pictures on the ultra. And the ultra 24 has whitewashed, washed out looking photos.
Please tell me what can be done. Because at this point I am not satisfied. Paying so much money for a phone that has inferior picture quality. Videos look washed out as well!
No, I would not recommend this to a friend.
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 9, 2024
We appreciate your candid feedback, Raymond. We see that you're reaching out to let us know about your S24 Ultra and your experience with the camera. Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use.12 Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to the AI Zoom solution, based on the new ProVisual engine.10 In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography, and Super HDR photos. We recommend trying out the ProMode on your camera app. Pro mode puts the control in your hands so you get the very photo and video you want. Manually adjust settings such as ISO, shutter speed, and exposure levels, express your style with filters, or adjust the white balance settings to accommodate different lighting conditions. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera!
on August 8, 2024
Posted by: Mmckenzie
[This review was collected as part of a promotion.] I love the camera and the galaxy AI. The only thing I'd add is an IR sensor/blaster. It's been a great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
El mejor por siempre
on August 8, 2024
Posted by: Samsungover
[This review was collected as part of a promotion.] S 24 IMPRESIONA CADA AN̈O CON SU CALIDAD EN TODO LO QUE BRINDA A SUS USUARIOS .ESTE AN̈O LA AI ADICIONADA HACE MAS FACIL TODO ,UN SALTO A LA TECNOLOGIA DE INTELIGENCIA ARTIFICIAL QUE HACE Y HARA NUESTRAS INTERACVIONES CON LOS DISPOSITIVOS MAS RAPIDA Y FACIL .SAMSUNG SIN LIMITES A NUESTRAS ESPECTATIVAS ES EL S24.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cameras!!!
on August 8, 2024
Posted by: SUEDE618
[This review was collected as part of a promotion.] I'm an electrical inspector for Champion Homes. I check every electrical component in the house. I use my S24 ultra to take pictures for evidence. The camera takes great pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BestPhoneEver
on August 8, 2024
Posted by: Galaxyguy25
[This review was collected as part of a promotion.] Absolutely digging the new galaxy AI features. I use circle to search
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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