Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Very good AI.
on August 7, 2024
Posted by: Lovesgu24
[This review was collected as part of a promotion.] The translation function is still great, and the screen brightness is also very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Backlight screen color
on August 7, 2024
Posted by: UltraAndroidMan
[This review was collected as part of a promotion.] Love the backlight it's extremely bright no more running to the shaded area to look at your message or pictures. Like the size and the 1tb memory is great. I think samsung should make the 1TB memory a standard Feature. Only one thing I don't like about this phone is. The camera is great, but only up to 10X. Zoom after it's all blurry or very cartoonish. Looking, I did not have that issue on my Note20 Ultra. Even when I was looking at the moon with the fifty x zoom, you could see everything clearly. Other than that a great device, the battery is not so good, though it doesn't hold the charge for a long time. Samsung Needs to bring back the feature where you can replace the battery if you want to also bring the feature back where you can install you're on sd card where you have more control off the memory in case somebody's stealing your phone, You can remove the memory card. Not everyone liked the cloud feature.
Value
4
Written by a customer while visiting Samsung US
Posted by: Norm
Verified Purchase:Yes
Occasionally, loading takes some time. I'm sure it's the internet or 5g connectivity
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on August 7, 2024
Posted by: BigBuck
[This review was collected as part of a promotion.] Love the new s24 ultra upgraded from the s21 ultra and man can you tell the difference in everything you do from the sound volume to the crisp clean screen and the new Galaxy AI is awesome can't wait to deep dive into this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a must have
on August 7, 2024
Posted by: Ctew79
[This review was collected as part of a promotion.] The new Galaxy phone which features Samsung's A.I. is absolutely awesome. It's on top of everything I do including helping me with notes and keeping me straight at work. At work is where I use the phone the most and keeps me organized.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on August 7, 2024
Posted by: JJJ7878
I heard that Mr beast said that the phone is good but the phone is Horrible, it is always glitching Sense I got it,and even more it's crazy
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your honest feedback. We appreciate your insights. It seems that you're contacting us about your Galaxy S24 Ultra. The AI enhances nearly every experience on the Galaxy S24 series. The S24 Ultra enables seamless communication with intelligent text and call translations, enhances creative freedom with the Galaxy’s ProVisual Engine, and establishes a new search standard that revolutionizes how Galaxy users explore the world around them. Simple actions like rebooting and updating the software can help prevent glitches and crashes in the future. For troubleshooting tips, please visit the following link. If the issue persists, please contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Tried and true, Samsung Galaxy always prevails
on August 7, 2024
Posted by: 504to615
[This review was collected as part of a promotion.] I started my Galaxy journey way back in 2010 with the Galaxy S, then I went on to the original Note. Fast forward and today I'm two weeks in using my S24 ultra and it makes me realize why I am such huge fan of Samsung products, and specifically the Galaxy line. Every release is better and fresher. Galaxy is always innovative and you can always expect new first of the kind features. Every generation released is new, fresh, more advanced than the last, and always far ahead of the markets curve, but still retains that familiarity of a loyal and trusted long time friend. Galaxy phones are beautifully designed, and stand up to daily life without a flinch. There is no doubt in my mind that Samsung cares about the user experience and providing Galaxy customers with a device that's unparalleled. Since 2010 I tried twice to give another brand a chance to see what they could offer, and I instantly regretted it both times. I am totally open to seeing another brand do it better, I just haven't seen it done yet. To reiterate, I believe s major contribution to this is because Samsung cares about the quality of their devices and providing the best to their customers at justified price points. In my experience, when it comes to smart phones it just doesn't get any better than Galaxy. Can't wait to see what's next! Keep doing what you're doing Samsung Galaxy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S24 Ultra
on August 7, 2024
Posted by: DSM2024
[This review was collected as part of a promotion.] Nice phone. Love the clarity/resolution and the available stylus. Very sleek design and the camera is amazing.
Have had some difficulty with it remaining connected to my Garmin watch however and have read this is not an isolated incident. Phone is a little large for me once it is in the case. Does not fit well in smaller bags or my pockets.
Value
4
Written by a customer while visiting Samsung US