Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Good ai and camera feature good quality for my 3rd
on August 6, 2024
Posted by: Wwij
from NJ
Verified Purchase:Yes
Like the titanium feel, battery, camera and drawing
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Space zoom has been life changing
on August 6, 2024
Posted by: RacchyRay
[This review was collected as part of a promotion.] The camera quality on this model is outstanding, you cam zoom and see the moon so clearly you can see the craters. The flash could definitely be updated to something more flattering for selfies, and the screen needs better durability but I have no other complaints. The customization and features are currently unmatched, the showing palm to take a selfie is life changing. The new AI and Google lens features have been a welcomed addition for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new galaxy s24 ultra
on August 6, 2024
Posted by: MellieMel
[This review was collected as part of a promotion.] Love this phone so far. Setting it up was super easy and practically set it self up. I'm still finding out all the new features it has such as the galaxy AI.
Overall this hone is worth every penny
Overall this hone is worth every penny
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S24 ultra is just OK
on August 7, 2024
Posted by: beaverliquor
[This review was collected as part of a promotion.] I went from an S23 ultra to the S24 ultra. Initially I did notice that the S24 ultra does seem to run faster. But that wears off pretty quick as you get used to it, then it just becomes the normal to you.
I am disappointed that the camera megapixels were downgraded on the S24 ultra.
I'm an old guy and have below average tech savvy, so I don't come close to utilizing the full capabilities of any of my phones. My main interest is a camera that gives me the best clearest pictures. So it was disappointing that the S24 ultra has a lower megapixel camera than the S23 ultra, with the idea that AI can make up for the lower megapixels.
Give me back the megapixels on the S25 ultra.
I am disappointed that the camera megapixels were downgraded on the S24 ultra.
I'm an old guy and have below average tech savvy, so I don't come close to utilizing the full capabilities of any of my phones. My main interest is a camera that gives me the best clearest pictures. So it was disappointing that the S24 ultra has a lower megapixel camera than the S23 ultra, with the idea that AI can make up for the lower megapixels.
Give me back the megapixels on the S25 ultra.
Value
3
Response from Samsung USBy R&R Team, August 9, 2024
Thanks for the feedback. Our goal is to give our customers the best experience with our devices. We see that you are reaching out to us about your S24 Ultra. Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to AI Zoom solution, based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography and Super HDR photos. Again, we appreciate your feedback as we continue to make improvements. If you have any further concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultrareview
on August 7, 2024
Posted by: Jg33chromomagnetism
[This review was collected as part of a promotion.] Samsung has been my go to for my phone for 10 years at least. From the s6 to the zfold4 I've enjoyed all my devices. Having switched to a more active job I decided to switch from the fold to the ultra. I put my fold through some serious abuse and it held up relatively well for something so explorational and cutting edge. I plan on returning to the fold in future but for now I'm excited to try out my new s24ultra. From the on-board storage for the s pen the massive screen and amazing specs I anticipate an excellent device and thus far it's holding up to my expectations. The new Galaxy AI features are very intriguing as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has amazing cameras and it really just a great
on August 6, 2024
Posted by: Oldtime1960
from Trinity Alabama
I have had my s24 ultra for about 2 months now I am very pleased with the phone I have had no trouble out of it at all
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on August 7, 2024
Posted by: HibbyHibbyShake
[This review was collected as part of a promotion.] I got the Galaxy 24 Ultra as an upgrade from the Note 10+ and it has not disappointed me. Faster and better all around! Love the Galaxy AI feature and it has helped immensely between work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera functions are out of this world!
on August 7, 2024
Posted by: Christina
[This review was collected as part of a promotion.] Before I purchased my Galaxy AI, I would bring my camera everywhere with me. I'm into photography and love taking pictures. Since buying this phone I'm simply in love with the features, and the pictures come out so crisp and clear!
I also use it for light gaming. I never suffer any lag issues as I have with previous phones.
Great phone sansung, keep up the great work!!!
I also use it for light gaming. I never suffer any lag issues as I have with previous phones.
Great phone sansung, keep up the great work!!!
Value
5
Written by a customer while visiting Samsung US