Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Great phone bad trade in
on August 6, 2024
Posted by: Jdibart
Verified Purchase:Yes
The phone is great. They did not accept my flawless pixel 8.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on August 6, 2024
Posted by: Taylor
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone, I have not had any issues with it whatsoever. Definitely a nice upgrade from my Galaxy s20 note ultra!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on August 6, 2024
Posted by: Bluidgrl33
[This review was collected as part of a promotion.] This product is fantastic Great camera, best by far. Would always recommend galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing features
on August 6, 2024
Posted by: Michaelphone
[This review was collected as part of a promotion.] The AI capabilities integrated into my Samsung Galaxy S24 Ultra have proven to be exceptionally valuable in my daily routine. I utilize these features on a consistent basis, as they provide assistance in a wide range of tasks, including the management of text messages.
Furthermore, the Samsung S24 Ultra has become an indispensable tool in my academic pursuits, particularly in the composition of research papers for my coursework.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on August 6, 2024
Posted by: BamBam
[This review was collected as part of a promotion.] I love my phone and how easy it is to use.it makes life so much better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Galaxy S24 Ultra
on August 6, 2024
Posted by: Nikoloz
Expertise:Expert
This phone doesn't have an an old phones smart and easy solutions, for example unlock screen entering PIN without pressing OK button. I gave 0 stars if I could.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 6, 2024
We appreciate you taking the time to reach out to us, Nikoloz. Your feedback is important to us as we continue to make improvements to our products and services. We see that you are reaching out to let us know about the S24 Ultra and your experience with it. Explore new ways of messaging and calling with the Galaxy S24 Ultra's Galaxy AI. Seamlessly engage in bilingual conversations with Live Translate and create eloquent messages with the help of innovative Chat Assist. Again, we appreciate your feedback and we will continue to make advancements for our customers. If you have any other concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung
on August 6, 2024
Posted by: Enpika
from New York
Expertise:Expert
Verified Purchase:Yes
High-quality! Nice design! I'm very happy! Thank you!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best smartphone in the market
on August 6, 2024
Posted by: Nskwyr
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has become indispensable in my daily routine, seamlessly integrating into both my professional and personal life. Its display is exceptional, with a 120Hz refresh rate perfect for an extremely smooth gaming experience. Streaming and gaming are immersive, with unmatched clarity. The powerful processor ensures even the most demanding apps run smoothly, making multitasking a breeze.
The camera setup is phenomenal. As a linguist, I often travel for work, capturing high-quality photos and videos for documenting languages and cultures. The Galaxy AI enhances photos intelligently. I took a 30x zoom photo that was used as our book cover, and everyone was amazed by the quality. The S Pen allows hands-free photos and TikTok scrolling to protect my eyes.
For work, the S24 Ultra is a powerhouse. I use it for high-quality recordings essential for my research. The S Pen is great for note-taking and quick annotations. Galaxy AI summarizes articles and meetings, giving me a huge advantage since I'm often the only one in the field. Despite heavy usage, the battery life is impressive. The fast charging feature is also a lifesaver. The device's seamless integration with other Samsung products makes it a standout choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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