Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
S24 Ultra is more than worthy!
on August 5, 2024
Posted by: Shmoop8472
[This review was collected as part of a promotion.] The Samsung S24 Ultra phone has great features. I use my phone for personal and business. The battery life is long lasting, even with multiple apps being used throughout the day. I do watch movies on the phone and enjoy the quality pictures and sound. I do use the phone to work with my computer as well. The AI features with pictures is really amazing. I am still learning more about S24 Ultra all the time as I come across videos online. We have been switching all of our household electronics over to Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: mcastillot
from Orlando FL
Expertise:Expert
Verified Purchase:Yes
I prefer S23U, It has a better camera set and optimization software. More with telephoto 10x (in S23U) now only 5x in S24U, Samsung is going backwards in important features as camera set.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for getting in touch. We noticed that you want to share your experience with the Galaxy S24 Ultra. This model comes with a groundbreaking 200MP Ultra High-Resolution rear camera and new 2x, 3x, 5x, and 10x Optical Zoom capabilities. Thanks to advancements in camera AI, you can expect stunning detail and clarity in your photos, taking your photography to new heights. We recommend trying the PRO Mode feature, which uses AI to help you take photos like a professional. Pro mode gives you control over settings such as ISO, shutter speed, and exposure levels, allowing you to express your own style with filters or adjust the white balance settings to accommodate different lighting conditions. If you have any further concerns, please let us know at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone, always finding new features I love!
on August 5, 2024
Posted by: WildPyro
[This review was collected as part of a promotion.] From the AI backgrounds to the auto-translate this phone has it all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I returned it. Worth the upgrade maybe from a s21
on August 5, 2024
Posted by: Never
Verified Purchase:Yes
I returned it. Seemed not much better than my s23.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, August 5, 2024
Thanks for taking the time to let us know how you feel. Your feedback is always important as we continue to make advancements with our products and services. We noticed you were reaching out to let us know about your experience with the S24 Ultra. The Samsung Galaxy S24 Ultra builds on the success of the impressive Galaxy S23 Ultra and introduces the latest Galaxy AI, which elevates your most common phone activities to new levels. Both phones come with a captivating 6.8-inch QHD+ Dynamic AMOLED 2X display that delivers outstanding brightness and features Adaptive Vision Booster technology. However, the Galaxy S24 Ultra boasts Samsung’s brightest screen ever, with an incredible peak brightness of 2600 nits, compared to 1750 nits for the Galaxy S23 Ultra. While the Galaxy S23 Ultra is powered by the Qualcomm Snapdragon 8 Gen 2 processor, the Galaxy S24 Ultra takes it up a notch with the Qualcomm Snapdragon 8 Gen 3 processor for Galaxy, delivering desktop-level performance and advanced AI capabilities – perfect for next-generation interactions. If you have any other concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Mister carlos
Verified Purchase:Yes
El wed side no es seguro venden la informacion el.navegador no ea seguro
Written by a customer while visiting Samsung US
Posted by: 1lightn
from Phippsburg Maine
Expertise:Intermediate
Verified Purchase:Yes
I would not give it up for any other phone out there. A superb device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: lay3
from Pontotoc Mississippi
Expertise:Intermediate
Verified Purchase:Yes
love samsung brand have phone tablet tv is great..
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amanda
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from s21 ultra to s24 ultra. The phone is leaps and bounds better. I have zero complaints thus far.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US