Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Kman
Verified Purchase:Yes
Great phone with excellent pixel perfect display screen. Had the S23 Ultra before and didn't expect much but this phone beat my expectations 10/10!
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on August 3, 2024
Posted by: Fhwixnehzodn
[This review was collected as part of a promotion.] Galaxy ai is kind of stupid but it can be turned off
Value
5
Written by a customer while visiting Samsung US
Posted by: Devij
Expertise:Intermediate
Verified Purchase:Yes
Everything is fine, but not too much difference between my note 20, tried game, watch video, take pictures etc, so i update it from note 20 is not worth it
Response from Samsung USBy R&R Team, August 3, 2024
Hey! Thank you for getting in touch to share your experience with the S24 Ultra. The Galaxy S24 Ultra comes with a stunning 6.8-inch QHD+ Dynamic AMOLED 2X display, featuring impressive brightness and Adaptive Vision Booster technology. Notably, the Galaxy S24 Ultra boasts Samsung’s brightest ever screen, reaching a peak brightness of 2600 nits compared to 1750 nits for its predecessor. We value your feedback as we strive to make continual improvements. If you have any other concerns or questions, please feel free to contact Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Carlos C
from Riverside California
Expertise:Intermediate
Verified Purchase:Yes
Anti reflection is AMAZING but Screen sensitivity is very weird, will not detect my fingers or s-pen swiping up and down through the screen or even simple taps will not ne registered. Turned on extra screen sensitivity even though I don't use a screen protector and it kinda helps mitigate the issue. Keep it pushing samsung I think this can be done via an update
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: KHer
from Pennsylvania
Verified Purchase:Yes
Fast shipping. Fair trade in program. The phone is very nice and fast, but I wish the battery would last longer.
I would recommend this to a friend!
Performance
3
Design
5
Value
4
Response from Samsung USBy R&R Team, August 10, 2024
We appreciate your feedback. We see you are reaching out to share your experience with the Watch7. If you are still experiencing short battery life, you may need to perform a software update. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
All great service and great phone. Il happy. Thank
on August 3, 2024
Posted by: Another happy buyer
from Georgia
Expertise:Intermediate
Verified Purchase:Yes
Good service. Good support for phone. My second time purchasing a cell phone directly from manufacturer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from 22 Ultra
on August 3, 2024
Posted by: PInSinCity
[This review was collected as part of a promotion.] I LOVE this phone and I'm so glad that Samsung went back to an all metal design (I'm notorious for cracking the back glass). The Galaxy AI editing for the camera are pretty cool too. I was recently at Legoland with my son and took a photo of him with one of the lego statues but a passer-by got in the background of my photo, AI editing to the rescue - it edited out the person in the background and now I have a great photo of my son with the statue and nobody in the background. I do miss the higher mp forward facing camera for video calls but beyond that the phone is packed with great features. I'm still learning all the other AI features but really love this phone.
Transferring data from my 22 Ultra was seamless and easy to do, it even transferred all my paired Bluetooth devices so I didn't have to manually do that.
I haven't found in the phone's settings where I can change individual app notification alerts so that I can differentiate which ones I want to look at right away/ones I can look at later but I'll continue searching.
Transferring data from my 22 Ultra was seamless and easy to do, it even transferred all my paired Bluetooth devices so I didn't have to manually do that.
I haven't found in the phone's settings where I can change individual app notification alerts so that I can differentiate which ones I want to look at right away/ones I can look at later but I'll continue searching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on August 3, 2024
Posted by: Luv2Hott
[This review was collected as part of a promotion.] I have always used Samsung and will never change. My last phone was a Note 9 and I decided to upgrade. The quality of the pictures I take are amazing plus the zoom is top notch. In my opinion. I use my phone for personal and work, I can say that it does not disappoint.
Value
5
Written by a customer while visiting Samsung US