Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,798 Reviews)
Rating breakdown 16,798 reviews
5 Stars
14,530
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,102 out of
1,228)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Greatest device I used ever
on August 1, 2024
Posted by: MaxTheUser
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse, blending cutting-edge technology with sleek design. With its stunning 6.9-inch Dynamic AMOLED display, you get vibrant colors and sharp resolution that make everything look better. The camera system, featuring a 200MP main sensor, takes photography to a whole new level, capturing details like never before.One of the standout features is the new Galaxy AI. This AI assistant has been upgraded to be more intuitive and responsive. It learns your habits and preferences to provide personalized suggestions, whether it's recommending the best apps for productivity or adjusting settings for optimal performance. The AI's ability to enhance photos in real-time is particularly impressive, making sure every shot looks professional. My favorite feature is the Circle to Search .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 2, 2024
Posted by: Delsane
[This review was collected as part of a promotion.] This device is extremely user friendly. I operate many apps for work and login to my computers from my device. Storage is great and the stylis is helpful! Love the ai ability too
Value
5
Written by a customer while visiting Samsung US
Posted by: Sammy
from Tennessee
Expertise:Expert
Verified Purchase:Yes
24 ultra is hang sometime is black out and freezing is ok ok
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, August 2, 2024
We're glad to hear from you. Thank you for your honest review. We aim to provide top-notch products and services to our customers. The Samsung Galaxy S24 Ultra is a continuation of the impressive Galaxy S23 Ultra and features the advanced Galaxy AI, which enhances the activities you frequently do on your phone. It seems that you're experiencing freezing with your S24 Ultra. Please use the link provided to troubleshoot the issues you're experiencing with your device. If this persists, feel free to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: BJoshi
from Morrisville, NC
Expertise:Intermediate
Verified Purchase:Yes
Best phone so far !!. No Issues , works like a charm.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
battery drain
on August 2, 2024
Posted by: obedisa
[This review was collected as part of a promotion.] The only reason I don't give it 5 stars is because of the battery. Not the battery, it's use, or a little use of the battery. I mean the use of the battery in moderate and intensive uses. It doesn't last long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on August 2, 2024
Posted by: Joeshmo
[This review was collected as part of a promotion.] The device's performance is exceptionally impressive, characterized by remarkable speed and an extensive array of features. Notably, the AI capabilities are truly remarkable. In comparison to my previous device, the Samsung Galaxy S22 Ultra, which frequently experienced overheating issues, this new device demonstrates exceptional thermal management, even under significantly higher workloads.
Although writing has never been my forte, Galaxy AI has enabled me to enhance this review to a level of remarkable quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is the best phone of 2024
on August 2, 2024
Posted by: SovietTB
[This review was collected as part of a promotion.] The S24 Ultra is just, bar-none, the best phone money can buy in 2024. I test drive many phones, and am exclusively a power user, for both work and personal use. Regardless of the OS or brand, S24 Ultra handles everything with ease, looks beautiful while doing it, and just offers the best form factor for anyone looking to use their device as a productivity platform. Galaxy AI helps bridge every day trials with the live translation, grammar assistance in text, and incredibly helpful notes integration. I literally use all of these features daily, and can't imagine a phone without them at this point.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best does it again!
on August 2, 2024
Posted by: Tbrice
[This review was collected as part of a promotion.] I am back on team Android/Samsung after 2 years with the "other" company that will not be named. Every time I leave and come back to Samsung, I question why I consider any other phone/company.
Where to start. The phone is big but not over bearing. If the phone is too big for everyday tasks, there are plenty of features to accommodate for that. The camera is AMAZING! I forgot how great the pictures turn out and the multiple levels of zoom is addictive to use. Once you have a camera that can zoom in this much, it is hard live without.
This phone is a workhorse and has handled everything I have thrown it's way. The judge is still out on the battery life. I can get a good day out of it but for people who forget to charge their phones, that could be a problem.
I wish the s pen location was ok the right side but that's a personal preference. The location where the pen is stored has me concerned if it will stay secured in a year or so.
Screen is crazy bright, even on sunny days. Never noticed how much of a difference the anti glare screen would be. This might be the first time that I won't get a screen protector. The screen does accumulate fingerprints, dust, etc but I always keep a microfiber cloth nearby.
I'm sure I have missed something but there are plenty of youtube videos that cover what I have missed. Oh yeah, Galaxy AI is legit!
Don't hesitate, just purchase this phone. It will fit the needs of most people.
Value
4
Written by a customer while visiting Samsung US