Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
S24 galaxy's Software is subpar
on July 30, 2024
Posted by: NullVoid
[This review was collected as part of a promotion.] I gave 3 stars out of 5 simply because the newer galaxy's do not support Javascript. The battery does also heat up a bit while using oem samsung fast chargers. For the pros, the introduction of Galaxy AI in the S24 Ultra brings a new level of intelligence for the user experience.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Your feedback is very appreciated! We value your insights as we aim to provide continuous improvements. We see that you are reaching out concerning your S24 Ultra. Whether you are utilizing a phone, tablet, smartwatch, or earbuds, all Galaxy devices have an optimum temperature range in which they function most effectively. While they may exhibit warmth under specific circumstances, such as during the charging process, this does not impact the device's longevity or operational efficiency. Nonetheless, if your devices experience excessive warmth, it could result in operational issues. Please refer to the provided link for detailed troubleshooting guidance. If this continues, please reach out to us at Samsung Support.
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 30, 2024
Posted by: Lalashiznayee
[This review was collected as part of a promotion.] Love all new features. It's a really great phone.🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest smartphone ever
on July 30, 2024
Posted by: Abumohamed
[This review was collected as part of a promotion.] The new features of the galaxy AI are the best of the best. You can do lots of things ✨️. It's good for taking pictures and the new way to search It's from another level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Level Up Level Up Not Settling For Less
on July 30, 2024
Posted by: QueenSunny1986
[This review was collected as part of a promotion.] This device is nothing to play with. I love this phone. I like the AI options as an assistant and translator and keep me up to date with my day. I love the specs for my pictures so crisp and top tier almost like the photographer's quality. I love the quality of movies and games. I am creative so this phone is definitely for those who like to write, are artistic, gamers, travelers, and love what they do. This phone can be a business phone for that person who is on the go or even someone like me who just likes a phone. The phone is big and has a curve but it's amazing. I even like the phone because it gives me tips daily on how to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for on the go and at home
on July 30, 2024
Posted by: SudoRmHome
[This review was collected as part of a promotion.] After upgrading for the S21 Ultra to the S24 Ultra, I'm glad I made the change.
The brightness means that even on the sunniest days you won't struggle to see your screen, and the camera gives you crisp colorful shots day or night.
The battery last a full day on heavy usage after just about an hour of charging.
While I don't find myself using the S-pen very often, it's still pretty useful for when I want to translate something, or zoom in on something in an app that doesn't have built-in zoom.
Originally I wasn't sure if I would like the flat screen, but it wasn't as big of an adjustment as I expected, and I've actually come to like it more than a curved one, and while edges of the phone on the can be a bit uncomfortable, a case (even a slim one) can nullify that.
The brightness means that even on the sunniest days you won't struggle to see your screen, and the camera gives you crisp colorful shots day or night.
The battery last a full day on heavy usage after just about an hour of charging.
While I don't find myself using the S-pen very often, it's still pretty useful for when I want to translate something, or zoom in on something in an app that doesn't have built-in zoom.
Originally I wasn't sure if I would like the flat screen, but it wasn't as big of an adjustment as I expected, and I've actually come to like it more than a curved one, and while edges of the phone on the can be a bit uncomfortable, a case (even a slim one) can nullify that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a upgrade from the note 9
on July 30, 2024
Posted by: Davem3
[This review was collected as part of a promotion.] It took a little bit to get used to the new feature this phone has to offer, but the AI is insanely off the hook.from pictures to searches and language translation is is awesome. The bigger battery,upgraded 5G,wifi6 and Bluetooth 5.2 is also a huge bonus.i wish it had adaptex ultra,but a dongle solves that little issue. The 1TB storage is sweet too. All in all, love it. Glad I waited,it was worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product review
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been with Samsung for the past 8 years now, I keep changing my phone for the new product about twice a year for about 8 years. So far my favorite was the Note 10 but the Samsung Galaxy S24 Ultra beats it all. The perfect part I liked so far is the Galaxy AI. It makes like so much easier with this GenZ and all those new updates going around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera jealousy
on July 30, 2024
Posted by: Dillon
[This review was collected as part of a promotion.] Galaxy AI is awesome at cropping out ex's from your photos! It's like I was at The Grand Canyon alone! I cannot say enough good things about this camera and phone! Every time someone sees my pictures they get jealous of the camera. The processor is seamless and works great!
Value
5
Written by a customer while visiting Samsung US