Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Awesome phone
on July 30, 2024
Posted by: Eddie85
[This review was collected as part of a promotion.] Beautiful, perfect sized phone to do all my browsing, purchases and read. Operates extremely fast and never lags!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update to an incredible series
on July 30, 2024
Posted by: Docmodi
[This review was collected as part of a promotion.] I've really enjoyed this update to the Galaxy ultra series, I just moved up from the 22 to the 24 and am impressed with the battery, upgraded screen, and new AI features.
This remains my productivity machine on the go, I was able to continue working without my laptop after significant travel delays recently.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade over my old phone
on July 30, 2024
Posted by: Deadpoolspikee
[This review was collected as part of a promotion.] Utilizing the advanced AI capabilities of my new phone, I am able to seamlessly search for information and identify objects with ease. The enhanced processor of the S24 Ultra significantly extends battery life, allowing for uninterrupted usage. Furthermore, the exceptional 120 fps quality elevates the gaming experience, providing unparalleled smoothness and visual clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality, AI
on July 30, 2024
Posted by: TMo1013
[This review was collected as part of a promotion.] First of all, I love the S serious, Notes and now Ultras. Quality of the phone is great. The AI has saved my life when in doubt. It is easy to use. At first it is weird but you get the hang of it. Highly recommend the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far!
on July 30, 2024
Posted by: Avlaap
[This review was collected as part of a promotion.] I love this phone so far. The AI is cool. I use it for all the usual things but mainly photography and it's untouchable there. 10/10 love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 30, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Phone works great, Battery Life also appears to be way better than the S22 Ultra. Galaxy AI is okay, just another buzzword. Overall the phone is still good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S24 Ultra
on July 30, 2024
Posted by: Tazzala31
[This review was collected as part of a promotion.] This phone has awesome features I'm really loving the camera and obviously the functionality of the phone. I really can't wait for the S25 which I will be purchasing upon release
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Alway Freeze app and no internet connection.
on July 30, 2024
Posted by: Oicpeng
[This review was collected as part of a promotion.] The new samsung Galaxy 24 ultra. It is a very bad phone that have a lot of problem that freeze app and also drop my internet connections. Needed to restart the phone to get connection again. The problem can keep occurring.
Value
2
Response from Samsung USBy R&R Team, July 30, 2024
Thank you for reaching out to let us know about your experience. We love hearing from our valued customers. We noticed that you are contacting us regarding your S24 Ultra. Depending on your location and surroundings, your device might experience temporary disconnections from the mobile network or have a slow network connection. This could be related to your subscription plan, access region, or mobile network settings. Please refer to the link provided below to troubleshoot any network issues you may be encountering, as well as any freezing problems with your phone. If this continues, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212956/ (network)
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212956/ (network)
https://www.samsung.com/us/support/troubleshooting/TSG01001416/ (freezing)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US