Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Powerful phone.
on July 29, 2024
Posted by: Thinkevade
[This review was collected as part of a promotion.] Great camera, easy to use, the Ai works well. The s pen is always useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has many great features including AI.
on July 29, 2024
Posted by: Shaycu2
[This review was collected as part of a promotion.] I use device for phone calls, text and mostly streaming. Also for surfing internet where AI comes is quite useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to use
on July 29, 2024
Posted by: Porker
[This review was collected as part of a promotion.] Galaxy AI is a great help with searches, smooth movements and fast response, along with taking great photos makes this a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It Needs Work But I'll Stay Team Samsung
on July 29, 2024
Posted by: 2BetterYourself
[This review was collected as part of a promotion.] Galaxy Ai: A hot mess as of right now. It needs a lot a work. With the Ai, apparently it doesn't allow me to play music. It works on Bixby most of the time yet for whatever reason Gemini refuses to allow me to do so, instead it can go an access youtube videos for whatever reason. That's just a one of the smaller issues I have with it, they're plenty of other ones that I could mention but not right now, more so in the moment. Anywho, also I would ask that, I know it's a lot of money, but see to it if yall could somehow you would no longer have to rely on a sole serch engine. I would prefer you make your own search engine from scratch then be in a position where you can no longer function without the other; It will be flawed, and it will be costly, but I would rather the company be in a situation where, "okay, we heard so and so complaint, we need to fix it" then "theyre refusing to coperate so theres nothing we can do are we'llgo a very round about method to fix it". If Gemini will have to rely on search engine to work I would rather not have it.
Anywho, besides that it just needs a lot of work but we knew it wasn't perfect so most things were expected just annoying that I can't rely on it still. (In the photo It did not play any music even if it stated that)
Value
2
Response from Samsung USBy R&R Team, September 23, 2024
Thank you for getting in touch. We noticed that you reached out to share your thoughts about the Galaxy S24. We understand your concerns and appreciate your long-term support for Samsung devices. The Galaxy S24 brings advancements in speed and display brightness. However, we realize that features like SD card expansion and camera quality are important to many users. While the S24 does not support SD cards, it does offer significant internal storage options designed to keep up with modern usage demands. In terms of the AI feature, we want to assure you that it works to enhance performance in the background without compromising your privacy. It helps optimize your device for smoother experiences across tasks like photography and app usage. However, if you'd prefer to minimize its involvement, certain AI-driven features can be disabled in the settings. Regarding the display and camera, the S24 is built with enhanced brightness and HDR support, which can sometimes feel different compared to older models. It is up to 48% brighter in the sun compared to the S23 Series. If you'd like to adjust the display settings to make it feel more like your S10, you can customize it to your preferences in the settings app. We value your feedback and hope you continue to explore the features that make the S24 a powerful device. Should you need help optimizing your device for a better experience, feel free to reach out to us at Samsung Support, and we'd be happy to assist! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
I don't have this phone but I want one
on July 29, 2024
Posted by: Jhonny8381
[This review was collected as part of a promotion.] I watch YouTube alot and listen to pandora when I'm working. Once in awhile I'll play a casino game
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Product!
on July 29, 2024
Posted by: KingLeo81
[This review was collected as part of a promotion.] This product works great for any and all task that I throw at it. I recommend this device for any who's interested in the latest technology when it comes to Android phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Been good
on July 29, 2024
Posted by: Tsmith
[This review was collected as part of a promotion.] Seems to be great phone gets alot use battery seems to last all day have had couple months samsung is always one my favorites for any device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great quality
on July 29, 2024
Posted by: Warren
[This review was collected as part of a promotion.] It's great! Don't know how I loved without it!... So fun to use!
Value
5
Written by a customer while visiting Samsung US