Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,808 Reviews)
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
My Galaxy S22 Ultra
on July 29, 2024
Posted by: Granty
[This review was collected as part of a promotion.] My Galaxy S22 Ultra is great. The only problem I have is I am still learning how to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 29, 2024
Posted by: Tripleog33
[This review was collected as part of a promotion.] Great camera and resolution when it comes to pictures and videos. The very s pen and the galaxy ai is extremly helpful for shorthand tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is Amazing!
on July 29, 2024
Posted by: SweetT
[This review was collected as part of a promotion.] AI is amazing to use in texting, it gives advice on how and what to say, which helps me in my conversations!
I use my S24 Ultra for my own personal use and I love taking pictures and the vibrance and clarity it gives me!
Samsung has always been my go to phones and has never let me down and the Ultra has outdone itself!!!
I use my S24 Ultra for my own personal use and I love taking pictures and the vibrance and clarity it gives me!
Samsung has always been my go to phones and has never let me down and the Ultra has outdone itself!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power House of Mobile Phones
on July 29, 2024
Posted by: Najam1
[This review was collected as part of a promotion.] I have been a Galaxy User since s4 came, also used s7 edge, note 5, galaxy s8+, note 8, note 20 ulta 5g and now S24 Ultra. It's been a great phone and AI feature made a huge difference, very easy to find things over internet as I'm a designer sometimes I need to extract lot of text from the jpeg files customer sent and it's amazing, saving me lot of time.
Only one thing I didn't like is the camera result when I'm doing food photography for my clients.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on July 29, 2024
Posted by: Angelbaby95
[This review was collected as part of a promotion.] This phone is great. The galaxy AI feature when you hold the home button down it has the circle and search. I love using that to find things I want to buy don't have to screenshot it anymore like I used to on my old phone. I totally recommend this phone 10/10. I hope everyone else enjoys it as much as I do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy customer
on July 29, 2024
Posted by: Tazball72
[This review was collected as part of a promotion.] I enjoy all samsung phones.. but the s24 ultra is my new favorite of samsung phone. The Ai is very unique feature and very help in photography and video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Freezes all the time and doesn't work
on July 29, 2024
Posted by: Skardawg
[This review was collected as part of a promotion.] The galaxy Ai is trash. The phone freezes NY gps hasn't worked in 3phones. I have to restart it all the time but since it's the only phone with a stylus I'll buy the next one.
Value
3
Response from Samsung USBy R&R Team, September 11, 2024
It's great to hear from you, Skardawg. We always love hearing from our valued customers. We noticed you reached out to share your experience with the Galaxy S24 Ultra with us. We've noted your concerns about the Galaxy AI, device freezing, and your inability to use the GPS. With features like Circle to Search, Live Translate, Chat Assist, and more, Galaxy AI has the best AI features in the industry. If you are still experiencing challenges with your device freezing, we recommend making sure your device is up to date with the latest software versions available. When your Galaxy phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Check out the link for additional options to help resolve this if updating alone doesn't do the job. As for the GPS, we'd like to gather some additional information so that we can better assist you with what you are experiencing. Please reach out to us at Samsung Support so that we can get started on a resolution for you. - Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001440/ (freezing)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down BEST Galaxy
on July 29, 2024
Posted by: FredTheFox
[This review was collected as part of a promotion.] The new AI features are fun. I use my Galaxy for work and family life. Every photo is captured in vivid detail, so I never forget a moment. Even great for uploading documents with a snap, for those important things. Phone possessing speed can keep up with my busy life. I have never loved a Galaxy so much.
Value
5
Written by a customer while visiting Samsung US