Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,808 Reviews)
Open Ratings Snapshot
Rating breakdown 16,808 reviews
5 Stars
14,539
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
This phone has a great Camara
on July 29, 2024
Posted by: Msnette
[This review was collected as part of a promotion.] My photos are excellent and I love using the pen that comes with it. I'm still learning other features .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Camera
on July 29, 2024
Posted by: Matpat45
[This review was collected as part of a promotion.] The Galaxy AI interface and camera features are great. I also love the drawing and coloring apps!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s24 ultra for the win
on July 29, 2024
Posted by: Wolfman
[This review was collected as part of a promotion.] Love this phone. I use the ai all the time and the translator 3-4 times a week for work. Samsung is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 Ultra is a great productive phone to have
on July 29, 2024
Posted by: IC2POF
[This review was collected as part of a promotion.] I use this phone fore more then personal use. I use it for my job as well. Even though my job provides me with another phone, I only use that one for the basic things. Whenever I can, I will use the S24 Ultra. I'm just far more productive on it. That helps me out so much when I don't have the free time like I use too. I personally haven't tried the Galaxy AI yet, but will at somepoint because I am curious how the whole AI thing even works. Samsung to me alwaysbhad really great products. I know that I will continue to use Samsung products in the future
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on July 29, 2024
Posted by: Watertalon
[This review was collected as part of a promotion.] The AI function is neat. Seems my speak to text is more accurate. I like being able to circle to search in pictures and text. Really needs sd card slot. I hate not having it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Interior camera to the S21 Ultra
on July 29, 2024
Posted by: DantheMan
[This review was collected as part of a promotion.] Never let your new technology be shown up by your old tech. The S21 Ultra camera is superior to all following models.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamSeptember 10, 2024
Thanks for the outreach, Dantheman. It's great to hear from our loyal customers. We really appreciate you taking the time to share your feedback on the Galaxy S24 Ultra with us. The Galaxy S24 Ultra boasts a 200MP main camera, a significant upgrade from the 108MP sensor on the S21 Ultra, allowing for even greater detail and clarity in your photos. Both models feature a 12MP ultra-wide camera, but the S24 Ultra benefits from enhanced image processing for clearer, more vibrant shots. The S24 Ultra features two telephoto cameras: a 10MP 3x optical zoom and a 10MP periscope lens with 10x optical zoom, similar to the S21 Ultra. However, the S24 Ultra benefits from improved zoom clarity and stability, particularly at longer zoom ranges. Thanks for sharing your thoughts on the S24 Ultra with us. If you have any further questions or concerns, please reach out to us at Samsung Support and we'll be more than happy to assist. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive Product
on July 29, 2024
Posted by: Nunulove
[This review was collected as part of a promotion.] I didn't know what to expect with the S series since I've been using the Note series for as long as I can remember, but so far, so good. I'm impressed and this product has great features. I like the screen size, and as expected of a Samsung high-end phone, the picture quality is great. Not forgetting Galaxy AI, makes life easier. I used to screenshot products to search for them online, but now, I can just circle it with my S-pen and voilà.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best New Phone on the Market
on July 29, 2024
Posted by: KipChipperly
[This review was collected as part of a promotion.] Galaxy Ai is amazing! My productivity is now higher than it's ever been due to this feature.
Sleek, beautiful design and killer camera.
10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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