Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Galaxy S24 Ultra
on July 29, 2024
Posted by: Androidser
[This review was collected as part of a promotion.] I thought the facial recognition would work better. It only works half of the time.
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for reaching out to share your honest feedback. It's always great to hear from our valued customers. We noticed your review about the Galaxy S24 Ultra. It looks like you have been experiencing challenges while trying to use the facial recognition feature. We recommend running a test using the Members app to diagnose what could be causing this. To test Face recognition on Samsung Members (Samsung Members > Support > Phone diagnostics > Face recognition)? If no issues were detected and you have already added an alternative appearance, please check out the link attached for more options to help resolve this. If you require any further assistance, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00062630/ (facial recognition)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on July 29, 2024
Posted by: BlueAndGreenCrows
[This review was collected as part of a promotion.] I use my phone for everything all the time. The screen is amazing for streaming, and it's bright enough that it's actually useful outside, which seems to be something most phone manufacturers shy away from. The camera is amazing, with an outrageous zoom to boot. I love the features of the S Pen as well. And the Galaxy AI is so helpful, I'm excited to see how much better it can get. I have been and always will be a staunch Samsung supporter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new Galaxy Ai feature
on July 29, 2024
Posted by: MsLyss86
[This review was collected as part of a promotion.] I upgraded from the s23 ultra to the 24 ultra. I love the new Galaxy Ai feature.
I use my Galaxy 24 ultra for personal and work. I use it for games and movies. I use it for emailing and for online shopping. It has amazing features and graphics. The photos are always clear and the overall phone is great. Not too much of an upgrade from the 23 ultra. The Ai and the camera and photos. All in all it's a great phone.
I use my Galaxy 24 ultra for personal and work. I use it for games and movies. I use it for emailing and for online shopping. It has amazing features and graphics. The photos are always clear and the overall phone is great. Not too much of an upgrade from the 23 ultra. The Ai and the camera and photos. All in all it's a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving everything!
on July 29, 2024
Posted by: Nore2nv
[This review was collected as part of a promotion.] The device's capabilities have been quite impressive. The Galaxy AI's assistance in composing professional emails, the Circle search function, and the real-time translation feature have proven particularly useful. Additionally, the split-screen functionality has been beneficial when handling banking tasks while simultaneously using the calculator. The customizable keyboard further enhances the user experience. The device truly lives up to its name, offering a vast array of features that cater to various needs. This phone is like a whole galaxy of possibilities!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!!!
on July 29, 2024
Posted by: GalaxyLove
[This review was collected as part of a promotion.] The graphics on the phone are awesome. I love the quality of the pictures that I take and the abilities that the camera has. I also enjoy using the Galaxy AI for searches, and texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Pinnacle of Smartphone Innovation
on July 29, 2024
Posted by: Davidlovestech
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra redefines smartphone excellence with its stunning 6.9 inch DYNAMIC AMOLED display, groundbreaking 200mp camera, and a powerful Snapdragon Processor, delivering top performance and clarity. The device's 5,500mAh battery guarantees all day use, while its integrated S Pen offers precise functionality for productivity and creativity. With the added innovative Galaxy AI, the S24 Ultra optimizes performance, camera capabilites, and user interaction with intelligent adjustments, making it an exceptional choice for those seeking the pinnacle of mobile innovation and originality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice product
on July 29, 2024
Posted by: Lechithelion
[This review was collected as part of a promotion.] Love this phone got everything I need to get things done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 for business and pleasure.
on July 29, 2024
Posted by: S24ultradad
[This review was collected as part of a promotion.] Galaxy AI seamlessly blends personal and business needs. It helps with my photos as well as my day to day business needs.
I cannot recommend the S24 ultra more than I already have this device is simply amazing when it comes to capturing those special moments on vacation or those high definition pictures I need for my business.
Value
5
Written by a customer while visiting Samsung US