Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Capable and powerful
on July 29, 2024
Posted by: Mitchell
[This review was collected as part of a promotion.] Love this phone, no crazy difference from the 23 but a very solid feature packed phone overall. The Galaxy AI features are very impressive!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is poor cosmetic qualities
on July 29, 2024
Posted by: Nicole
[This review was collected as part of a promotion.] Out of the blue, my back glass looked as though it was coming unglued. Well I took it in and I was told the paint from under the back glass is chipping away. Something samsung said was my fault, mind you my phone has no physical or liquid damage.
Value
1
Response from Samsung USBy R&R Team, September 13, 2024
Thanks for reaching out to us, Nicole. We appreciate you voicing your honest feedback on the Galaxy S24 Ultra. We noted that you reached out about your screen being damaged. Your Galaxy S24 Ultra comes with a 12-month limited warranty for manufacturer defects. This means that any issues related to the manufacturing of the device are covered within this period. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and extra support. Please reach out to us at Samsung Support so that we can look into what needs to be done to get this resolved. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: GalaxyPhoneUser
[This review was collected as part of a promotion.] This is one powerful phone. It features Samsungs Galaxy AI and helps you complete many tasks faster than ever. No slowdowns and all day battery life is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 ultra
on July 29, 2024
Posted by: antonga
[This review was collected as part of a promotion.] Best IA I have seen in recent development. The pictures quality and features are awesome. Dual video recording is a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast phone!
on July 29, 2024
Posted by: Shane207
[This review was collected as part of a promotion.] best/fastest phone I have ever used. Samsungs One UI is nice and smooth, the camera is wonderful, talking on the phone is nice and clear. I love that the phone is BIG. Perfect for watching movies! The few times I have used Galaxy AI, I found it to be helpful in creating social media posts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android Phone
on July 29, 2024
Posted by: BedFlip
[This review was collected as part of a promotion.] I like the phone's features. The Camera takes high quality pictures, Super responsive touch screen and can run games with good performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on July 29, 2024
Posted by: mikey86
[This review was collected as part of a promotion.] I use this phone pretty much strictly for business. It has some amazing features and built in AI. The S pen is a nice feature to have as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!!!
on July 29, 2024
Posted by: Kaykay
[This review was collected as part of a promotion.] When I chose to become a content creator I knew I would need a phone that could produce quality material. Not to mention, I love a stylus!!! I have been pleasantly surprised by the various features that the phone offers. I'm new to the Galaxy AI features, but I am in LOVE!!! The quality of pictures and videos is mind blowing and beyond anything I thought I was capable of creating. I am still learning new tricks and features that the phone offers, but that makes creating fun!!!
I would recommend this phone to anyone for any reason, whether it be business or pleasure!!! Thank you Samsung; you've done it again!!!
Value
5
Written by a customer while visiting Samsung US