Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Nice phone , over hiped
on July 29, 2024
Posted by: Chris77
[This review was collected as part of a promotion.] The s24 ultra is a good phone . Takes good photos, pretty fast , like the big screen . Not overly impressed with the phone , and the camera as good as they say it is , isn't all that great.
Value
3
Response from Samsung USBy R&R Team, September 13, 2024
We appreciate your honest review, Chris. We always value feedback from our customers as we strive to make enhancements. We noticed that you contacted us about your Galaxy S24 Ultra. It sets the industry standard for camera quality, with the highest number of megapixels on a smartphone. The ProVisual engine enhances color and tone, bringing out detail in every photo. It's great to hear that you are enjoying your phone and that you have been able to take great pictures with it. Have you tried using Pro Mode on your camera? Pro Mode allows you to adjust camera settings such as ISO, shutter speed, exposure, filters, and white balance, giving you more control over your photos. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. - Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra for the WIN!
on July 29, 2024
Posted by: Technodre
[This review was collected as part of a promotion.] I have always been a fan of the Samsung Galaxy Ultra phones. With Galaxy 24 Ultra I'm the envy of my family & friends thanks to the superb photos and videos I create. Now whey the Galaxy AI features I'm having more fun and creating higher quality pictures. This is more than a must have. It is a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Great speed. Great overall.
on July 29, 2024
Posted by: WoodMD
[This review was collected as part of a promotion.] The Galaxy AI works great if you choose to utilize the feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Switch Ever
on July 29, 2024
Posted by: Quintusius
[This review was collected as part of a promotion.] I bought this phone to switch over from a different brand and boy did I not expect how much I would love it. The user interface is better than anything I have experienced. It is simple, but can be easily customized if you choose to. I also didn't expect how much I would use the Galaxy AI features, specifically the circle to search feature. While playing around with it I did a circle to search picture of my dog and now I actually know what breed he is! Safe to say u will be sticking with Samsung for the foreseeable future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Picture Quality
on July 29, 2024
Posted by: LovesTechs
[This review was collected as part of a promotion.] The camera is still not great, when taking pictures especially from a screen, it yields blurry pictures. The battery is great, lasts all day. It is great for gaming. The AI features are a game changer. I have found so many products just by circle searching
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone easy to use
on July 29, 2024
Posted by: Pagirl
[This review was collected as part of a promotion.] Use it to stream movies in a hotelor in the car with grand kids
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android I have gotten!
on July 29, 2024
Posted by: Guthix
[This review was collected as part of a promotion.] The Galaxy Ai just makes lide easier! The phone runs super fast. I have gotten no laggs. The battery latest long, but the best part is the amazing camera it has!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but ......
on July 29, 2024
Posted by: Tim78j
[This review was collected as part of a promotion.] My previous phone was a s9+ I bought when it was the new model and all the hype....it lasted me all this time never a scratch on the screen at all. This s24 ultra is a great phone but I already have a deep scratch in my screen after only a month. I never have my phone In my pocket and always keep it safe but never felt the need for screen protectors due to my experience with the s9+. This glass on the s24 ultra seems of less quality
Value
4
Written by a customer while visiting Samsung US