Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
This product has great features.
on July 29, 2024
Posted by: Kate530
[This review was collected as part of a promotion.] I use my Galaxy AI for streaming, taking photos, Organizing my calendars and to-do lists, and keeping up with my emails.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone!
on July 29, 2024
Posted by: CutieBootie
[This review was collected as part of a promotion.] Very easy to navigate and personalize. I've always been a fan of Samsung and will never switch.
The stylist is great and I use it way more than I thought I would.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on July 29, 2024
Posted by: Red2You
[This review was collected as part of a promotion.] I use my Galaxy for school, business, and personally. I am learning how to use the Galaxy AI function. The camera has so many cool and neat functions. I learn a new feature every week.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal user
on July 29, 2024
Posted by: Nickname
[This review was collected as part of a promotion.] Love the camera love the phone period I've been a long time samsung loyal customer owning a tvs, phones, tablets, and watches
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Luxury experience packed in your hands
on July 29, 2024
Posted by: Sleepyheadgirl76
[This review was collected as part of a promotion.] The S24 Ultra feels like a luxury experience, having the phone in your hands it feels the refinement of this awesome device, with smooth navigation between apps, a wonderful screen with breathtaking colors. The chipset makes navigating and multitasking between apps so easy without delays or lag. The AI experience is like out of this word but in my fingertips. Love the way you search information and connections using Galaxy AI right away from the camera. Battery wise is excellent, I heavily use my s24 ultra for work and personal use, and the battery lasts all day long after calls, playing videos, listening music, synchronized my email accounts, editing documents, etc. Connecting DEX to use the phone as a computer it's simply awesome and really easy to achieve.
I don't feel it's a heavy phone, weight wise. It feels OK in my honest opinion. Having a galaxy phone is a premium experience, but integrating the other galaxy devices to this galaxy system created by Samsung makes it a greater experience. Hands down the best phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Amazing S 24 Ultra
on July 29, 2024
Posted by: LoveJayM
[This review was collected as part of a promotion.] This phone is incredible!
I genuinely appreciate all the features of the Galaxy S24 Ultra. I particularly enjoy the built-in S Pen, AI features, colors, and brightness of the phone.
However, I have encountered a minor issue where my phone occasionally freezes for a few minutes a few times a week, which can be frustrating.
If it were possible to incorporate the new AI features of the Z Fold 6 into this phone, it would undoubtedly earn a perfect five-star rating from me.
Thank you, Samsung, for your continued innovation and dedication to providing exceptional products.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Most Powerful Phone I've Ever Owned
on July 29, 2024
Posted by: DTrain22
[This review was collected as part of a promotion.] When I learned that Samsung was leaning into AI with their Galaxy AI features, I knew it was time to pull the trigger on getting a new phone. This by far has been the best performing phone I have ever owned. In addition to all the great built in features, the Battery life has been very impressive as well. I look forward to seeing the new updates that Samsung is rolling put as they continue to build upon the Galaxy AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very powerful! Very versatile! Very everything!
on July 29, 2024
Posted by: OneDeviceCrew
[This review was collected as part of a promotion.] I use my galaxy s24 Ultra for everything. I use it to get on the bus, board a plane, watch a movie, even quickly swap pictures of my new twin nieces. Instead of getting a new handheld gaming device i use my phone instead. (The specs are actually better) Every time I reach for this phone it makes my life easier. I even just used Bixby to help me reorganize my kitchen. I look forward to all of the new exciting features that continue to drop on future updates.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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