Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great phone all around
on July 29, 2024
Posted by: WyckiePie
[This review was collected as part of a promotion.] I absolutely love Galaxy products. I've never been disappointed by them. I've tried other products but the only other phone I've liked is the Google Pixel none of the others have been comparable.
I love taking pictures especially of my animals and at night. It's hard to get great pictures of animals because they're constantly moving. I've gotten some amazing shots with this phone. When the Northern lights were visible in my state I was able to capture some gorgeous images of the lights that others had not been able to get.
I'm not sure exactly what Galaxy AI is but here's my mention of it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on July 29, 2024
Posted by: prewiew
[This review was collected as part of a promotion.] I love taking photos with my device a lot. Never disappoint me at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, got dud for battery
on July 29, 2024
Posted by: Purple7
[This review was collected as part of a promotion.] The phone in general is great, the battery however has been a dud from day one, xfinity has been unwilling to trade for another. I gave it about a month, hoping it would improve. They told me to contact samsung who I turn wanted me to take it to authorized repair an hour away from me, Let my phone with them for the day. I have been struggling with how it dies or very low battery percentage. Otherwise I love the phone does everything and more than I need but service after sale for such an expensive phone bucks. The galaxy AI feature is something I have tried, verdict is still out on that.
Value
3
Response from Samsung USBy R&R Team, September 12, 2024
Thank you for contacting us! We appreciate you sharing your thoughts on the Galaxy S24 Ultra. Samsung Galaxy phones and tablets are equipped with settings and features to help you monitor and optimize your device's battery life. Keep an eye on battery performance and make use of power-saving modes when necessary to maximize your battery life. The first thing we recommend is making sure your phone is up to date with the latest software available. Check out the link attached for options that should optimize your S24 Ultra's battery life. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 29, 2024
Posted by: Pokefront
[This review was collected as part of a promotion.] Upgraded from the Note 10+ to the 24 ultra, I didn't really feel the 20-23 were good enough upgrades until the 24 came out. The screen and anti glare on it is insane. I use my phone outside a lot and it's a game changer. The new galaxy AI in searching stuff up with the pencil is really handy for lots of things, or for even removing a background person from a picture you ended up really liking. Used the new Galaxy AI features in many of my gym pictures and such, handy when there's always someone in the background and it masks them really well. Overall I love the screen, the fast charging, the speed and power of the phone, and just in general the design. I love the titanium blue, from their own page :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: MrJoe1
[This review was collected as part of a promotion.] Great phones never any issues with the games and videos work well. I thinks it's the best phones that I have ever owed...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Smartphone Experience
on July 29, 2024
Posted by: DrewAber
[This review was collected as part of a promotion.] **Amazing Upgrade! The Ultimate Flagship Experience!**
I've been using the Samsung Galaxy S24 Ultra for a few weeks now, and I can confidently say it's the best smartphone I've ever owned.
**Design and Build:** The phone feels incredibly premium with its sleek metal frame and Gorilla Glass back. It's slightly slimmer than the previous models, making it comfortable to hold and use.
**Display:** The 6.8-inch Dynamic AMOLED 2X display is nothing short of stunning. Colors are vibrant, the brightness is outstanding, and the 120Hz refresh rate makes everything feel buttery smooth. Watching videos and playing games on this screen is a joy.
**Performance:** Powered by the latest Snapdragon 8 Gen 3, this phone handles everything with ease. Whether it's gaming, multitasking, or running demanding apps, the S24 Ultra never breaks a sweat. The 16GB of RAM is more than enough for my needs, and I haven't experienced any lag or stutter.
**Camera:** The camera system is exceptional. The 200MP main sensor captures incredible detail, and the zoom capabilities are impressive. I've taken some amazing photos, even in low light, thanks to the enhanced night mode. The front camera is also great for selfies and video calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy note ultra s22
on July 29, 2024
Posted by: Ambo223
[This review was collected as part of a promotion.] I love this phone so much I would not trade it for anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device, 11/10
on July 29, 2024
Posted by: An0therAlien
[This review was collected as part of a promotion.] Upgraded from my s22 ultra to this and I am in Loveeee with the flat screen on the new model vs the curved screen on the older Samsungs. Also the fingerprint sensor is INSANEE now, so fast that I don't even think about it. I like Galaxy AI but I honestly don't find myself using it as often as I thought, but circle to search is great and I use it super often to find products.
Value
5
Written by a customer while visiting Samsung US