Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The phone great for taking pictures
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] All around great phone! You will be satisfied with the phone for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a very high tech phone
on July 29, 2024
Posted by: Cyndo609
[This review was collected as part of a promotion.] The samsung galaxy s24 has modern technology. It has a awesome camera that takes great Pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG ROCKS!!!
on July 29, 2024
Posted by: LauraMJ83
[This review was collected as part of a promotion.] I love my Samsung device. I've had multiple Samsung devices throughout the years, the Notes and Ultra are my favorites. They only keep getting better and better. I could never switch to a different brand, Samsung makes the best phones in my opinion. I can't wait to see what phones they have in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with Handy Features
on July 29, 2024
Posted by: AZShopper
[This review was collected as part of a promotion.] I use my S24 Ultra constantly. Its camera puts my wife's phone to shame, and the Galaxy AI does great work on making pictures look even better, even with a lot of movement in them (important when you're recording your kiddos learning to ride a bike or anything else!)
The battery lasts pretty decently, with the Hotspot turned on, I can get through most road trips and my boys have their tablets using it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung
on July 29, 2024
Posted by: Josie24
[This review was collected as part of a promotion.] I love this phone and all the Samsung accessories all the features are very good the pictures look great always go for Samsung over other brands
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Miss my 22 Ultra
on July 29, 2024
Posted by: Lljr99
[This review was collected as part of a promotion.] This phone is good overall and the Galaxy AI features are good when they actually work but overall I miss my 22 ultra. The screen color, camera, and other things just aren't up to par on the 24 ultra and it feels like it was rushed to market.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
We appreciate your candid feedback, Lljr99, and we are grateful for the opportunity to address your thoughts on the Galaxy S24 Ultra. Our goal is always to provide a superior experience with our products, and we constantly strive to meet the needs of our valued customers. The Galaxy S24 Ultra represents a significant advancement in smartphone technology, particularly when compared to its predecessors. From the use of titanium in its frame hardware to the integration of AI-powered software, the Galaxy S24 Ultra is designed to deliver an exceptional user experience. One of the key improvements of the Galaxy S24 Ultra is its advanced Quad Tele camera system, which has been engineered to capture clearer, higher resolution zoomed-in photos compared to the Galaxy S23 Ultra. The 50MP camera now features 5x optical zoom capability, allowing users to capture stunning details even at high magnification. Notably, the vivid effects of Nightography in low-light scenarios are now even more evident, making it an ideal choice for capturing memorable moments in challenging lighting conditions. The introduction of the ProVisual engine further enhances the photography experience, offering features such as high resolution, Super HDR, AI Zoom, Nightography, and Generative Edit. These advancements empower users to unleash their creativity and capture breathtaking images with ease. In addition to its impressive camera capabilities, the Galaxy S24 Ultra boasts a display with superior visibility when compared to the Galaxy S23 Ultra. With a higher peak brightness of 2600 nits and the application of Corning Gorilla Armor, users can expect an enhanced viewing experience, whether indoors or outdoors. Again, we really appreciate you letting us know how you feel about the S24 Ultra. If you have any further concerns or questions, please reach out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast, responsive, bright
on July 29, 2024
Posted by: Zxrax01
[This review was collected as part of a promotion.] I use my S24 ultra for many things. Phone, emails, teams, games, web browsing, streaming.
This phone has been the fastest and most responsive device I have owned. I've been using Samsung devices exclusively since the Note 2. This phone felt like a combination of the flagship S devices and the Note line.
Absolutely love having the SPen built back into the phone. The brightness of the screen and how responsive the device feels when switching between apps.
Screen size is especially great for my large hands. I can see how it could be off putting for some though. And the weight of the phone is on the hefty side. None of which are bothersome.
The camera on this thing takes great photos, I've had many compliments on the shots I've been able to get with it.
I've never used the galaxy AI features yet, I've been slow to adopt use of much AI.
Highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but always missing
on July 29, 2024
Posted by: Candlewit
[This review was collected as part of a promotion.] Galaxy AI works great with phone call transcriptions.
I like the option to be able to us Galaxy AI for searches all over my phone including on my phone screen and such.
Camera is awesome and so is the battery life. The phone itself holds up well and I have dropped it a few times with a thin rubber/wooden case on and a cheap glass screen protector.
Very fast and smooth to use and never an issue with many apps open or downloads at the same time.
I like the option to be able to us Galaxy AI for searches all over my phone including on my phone screen and such.
Camera is awesome and so is the battery life. The phone itself holds up well and I have dropped it a few times with a thin rubber/wooden case on and a cheap glass screen protector.
Very fast and smooth to use and never an issue with many apps open or downloads at the same time.
Knocked off a star because:
When on google maps the whole bottom screen doesn't work. Not sure if it is a google map app issue but I didn't have this issue with my previous samsung phone.
When on google maps the whole bottom screen doesn't work. Not sure if it is a google map app issue but I didn't have this issue with my previous samsung phone.
Value
4
Written by a customer while visiting Samsung US