Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Great phone!
on July 29, 2024
Posted by: Zplane
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a fantastic phone that stands out with its amazing camera, perfect for capturing high-quality photos and videos. It has plenty of storage space, so you never have to worry about running out of room for your apps, photos, and files. The phone is also incredibly fast, thanks to its powerful hardware and smart AI features that make using it feel smooth and intuitive. Overall, the Galaxy S24 Ultra is a great choice for anyone looking for a reliable and feature-packed smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A device that finally feels like my own.
on July 29, 2024
Posted by: MartyM
[This review was collected as part of a promotion.] I've had my S24 Ultra now for a few months and I can say without a doubt in my mind, I finally feel I have a unique device and experience. Once getting this phone, I had to customize it like most Android users do. By downloading the "Good Lock" and the "One Hand Operation+" apps, I was able to make this device fully my own.
I feel like Samsung outdid themselves by not releasing these already on the device and it made me feel like an enthusiasts customizing and tailoring my phone to my specific needs while still retaining full functionality of my device.
I know it's been a long time coming with the Galaxy AI feature and I'm very happy with its functionality and the effort Samsung puts into listening to their customers for future updates and versions to come.
The translation feature is fun to mess with and the circle feature to search has saved me from deep diving the web for a simple thing.
I was a die hard Note Series fan and, even though there's a different name, it's still the Note in my heart.
Every feature, spec and customizable option truly makes you feel like you have a device no one else can or will have. So much to unpack with this device, 10/10!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung s24
on July 29, 2024
Posted by: Medrano
[This review was collected as part of a promotion.] Recently acquired the new Samsung S24 Ultra for its excellent performance both for office and for daily use, to say that this cell phone is good would be little, despite having some time with the team I have not yet been able to discover a limit of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth with a beautiful screen
on July 29, 2024
Posted by: Alex93
[This review was collected as part of a promotion.] Love my s24 ultra, good battery life, fast, no bugs so far and beautiful screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 29, 2024
Posted by: Kmarch89
[This review was collected as part of a promotion.] Great for streaming, gaming and listening to music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on July 29, 2024
Posted by: RaiderRey39
[This review was collected as part of a promotion.] I absolutely love the Galaxy S24 ultra. The picture quality is unmatched by anything I've used before. The new AI technology has been so much fun figuring out and working with. My reviews on websites and restaurants have hit an all new level, with the help of the AI technology. I enjoy being able to edit picture and remove things that I don't want in them and how much clearer they are. The pen has been a lot of help with pictures and writing things needed. I have always tried to stick with devices that have the pen capabilities. Before I was forced to retire due to health. I would use the pen and AI to help me edit photos and paperwork needed for my bosses while out in the field working and they always enjoyed how clear and accurate I was able to do it all with just my phone. Myself and now my entire family all use the samsung devices. My wife and kids liked the things I could do with it and now they are all hooked on them as well. They tried other operating systems but didn't like the limitations that they came with. So now they are all die hard samsung users.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This device loses signal frequently
on July 29, 2024
Posted by: Notahappycxstmr
[This review was collected as part of a promotion.] Galaxy AI or not, this is not the device for anyone needing reliable connection.
Value
1
Response from Samsung USBy R&R Team, September 13, 2024
Thank you for sharing your honest feedback with us. We always appreciate hearing from you. We understand that you've contacted us regarding your Galaxy S24 Ultra. Depending on your location and surroundings, your device may experience temporary disconnections or slow network connections. This could be due to your subscribed plan, access region, and mobile network settings. One of the steps you can take to address this is to reset your network settings. To do this, go to Settings, then tap General Management. Tap Reset, then tap Reset network settings, and tap Reset settings. If you have a PIN or password set, you will be prompted to enter it. Finally, tap Reset. After that, you can test your mobile connection. If this doesn't resolve this, please check the attached link for additional troubleshooting options. If you need further assistance, please reach out to us at Samsung Support, and we will be more than happy to help. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love this S24 Ultra
on July 29, 2024
Posted by: AdriftingNerd
[This review was collected as part of a promotion.] This phone is incredible. The ease of use and and incredible camera had me from day 1. I got the phone in February and have pleased with every feature from camera to S-Pen. The Galaxy AI features are integrated and very easy to use. I mainly use Galaxy AI with photos and I for one cannot wait for the next One UI update and a new batch of Galaxy AI features. All I know for sure is that I use this phone constantly, still discovering new features and uses, and haven't even tapped into half of it's potential. Thank you for an incredible phone!
Value
5
Written by a customer while visiting Samsung US