Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
The best flagship phone of 2024
on July 29, 2024
Posted by: AZMrWright
[This review was collected as part of a promotion.] The S24 is everything you expect in a flagship phone and more! The cameras are amazing, the UI top not h, super fast reaction times and the new AI is seamless. So many features and plus the extended support from Samsung makes it the choice for your new device in 2024!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung customer for life!!
on July 29, 2024
Posted by: Love2tacos
[This review was collected as part of a promotion.] I have been using samsung phones since they were in the single digits. I do miss having the extra slot for a memory card, but overall never had any major issues. My most favorite feature that I love to use is my camera. I have my chickens whom I adore, and am constantly taking pictures/videos of them. Everyone that sees my pictures always thinks they were taking professionally. I'm still getting use @AI but what I've used so far, is pretty awesome. I have my own personal assistant. I've needed additional info on a book I'm reading, and it gave me so many links and answers , the translation to text and voice. I use it alot at work when I have my foreign speaking patients. You have a loyal customer for life! Two, actually!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Android phone, yet!
on July 29, 2024
Posted by: apmckinney
[This review was collected as part of a promotion.] This is easily the best phone I have ever owned. One major aspect I can point out is it's lack of overheating in extreme temps as I live in Las Vegas.
The screen is outstanding. The 4k video is completely legit.
When you're not using speakers or earphones the built-in speakers do manage to give you a real feel of stereo sound.
The performance of the processor is amazing. I have yet to encounter any situation or app that underperformed with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever!
on July 29, 2024
Posted by: Philly
[This review was collected as part of a promotion.] S24 ultra was the best of all worlds to me. Since i love multi tasking like gaming, photography and it is not really laggy. Love my phone!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good features
on July 29, 2024
Posted by: Palmettojules
[This review was collected as part of a promotion.] I use my S24 Ultra for work and home. Although I have had issues a couple of times with overheating, the phone has been good and a great replacement for my S21+. I really like the AI features and use them frequently to research images I find online. The camera is amazing and gets a lot of use since I have brand new grandbabies to take pictures of.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect device for me
on July 29, 2024
Posted by: Melhado90
[This review was collected as part of a promotion.] I love this phone is perfect for pictures and videos, with the new AI everything is way more easy to use. I would recommend this phone to everyone. The only downside is when you post a video on social media loose quality. Other than that is a beautiful device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy phone
on July 29, 2024
Posted by: Norms831
[This review was collected as part of a promotion.] Optimal usage friendly cámara profesional don't hava a issue
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loyal galaxy series customer
on July 29, 2024
Posted by: QueenLeiaOrgana
[This review was collected as part of a promotion.] I've been a loyal galaxy series user for at least a decade and I am never disappointed. Our family just keeps upgrading every 2 years when we're able to. Always will choose android, the camera capabilities are amazing. I'm a mom of 2 and am constantly using my S24 Ultra to take professional quality photos of my kiddos. Complete with backdrops and props. The new Galaxy AI feature is proving to be a pretty cool added bonus as well. I will always recommend galaxy series!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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