Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Minus 1 star
on July 29, 2024
Posted by: TheRealist
[This review was collected as part of a promotion.] The reason 4 stars because of the elimination of a separate video app whereas it was convenient
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Camera
on July 29, 2024
Posted by: Nosetta13
[This review was collected as part of a promotion.] Ehen I upgraded my phone last, I asked for the phone with the best camera. The Galaxy S24 Ultra does not disappoint. I plan to use it for all of my vacation photos. It gives a great photo and brightens the colors. I love it! The Galaxy AI options are amazing as well. Galaxy AIcan make the adjustments for each photo with no worries.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade from S20 +
on July 29, 2024
Posted by: Jjbigdog99
[This review was collected as part of a promotion.] The new photo AI merge with Google is amazing. I literally have the internet at my finger tips, it's really accurate to the point. I was able to find alot of golf training aid with the new feature. The only thing I miss from my S20 is the speak to message feature on this phone. So when I wanna write a long paragraph, it be easier to speak it into the phone. But this phone doesn't have that feature. Other then that it's a total upgrade, speed, AI, everything. Overall 8/10 phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does more than I do!
on July 29, 2024
Posted by: Momopeace411
[This review was collected as part of a promotion.] I love my Samsung Galxy S24 Ultra! It does more things than I do! The galaxy AI makes it incredibly easy to research any topic, product, etc. from my current screen. The screen transitions are fast and clear. The Samsung Galaxy S24 Ultra takes amazingly crisp and clear pictures. There are so many ways to edit the photographs. I have enjoyed the Samsung note series therefore I enjoy the size of the S24 Ultra. The S Pen allows me to scribble quick notes or control the videos I may be watching. I use my phone for day to day tasks and entertainment. There is so much more than I could put to use on the Samsung galaxay S24 Ultra system. I learn something new to try or use weekly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Top quality phone!
on July 29, 2024
Posted by: tylerm86
[This review was collected as part of a promotion.] Love many of the features on the s24 ultra, still don't know how to use them all. When you first get a new Samsung it works perfect then after updates they all seem to fail rather quickly. The camera I don't feel is the best quality, I clean the lense and pictures still blur, been an issue on all my galaxy phones. The Galaxy AI is probably the best feature if utilized, really assists you in many things you do on your phone, from camera, texts, Internet, etc. I use mine for crypto, social media and camera and really hope one day they can do better on the picture aspect or atleast more user friendly to understand.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
Thanks for the outreach, Tyler. It's always great to hear from our valued customers and get their feedback on our devices. We noticed your review is about the Galaxy S24 Ultra. It's great to see that you've been able to utilize the Galaxy AI features your device has to offer for things like crypto, social media, and the camera. If your photos and videos are blurry or poorly exposed follow our tips to get the best photos provided in the link attached. Also, check for the most recent software and confirm no apps are interfering with the camera. If this continues to persist, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001424/ (blurry camera)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001424/ (blurry camera)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra after 3 Months
on July 29, 2024
Posted by: Hahmhed
[This review was collected as part of a promotion.] I am loving the long-lasting battery life of the Galaxy S24 Ultra. The new titanium body makes it feel incredibly premium, and the camera is perfect for capturing high-quality images for myself and even for my clothing Band. Additionally, the new Galaxy AI features are incredibly helpful for my fashion business, assisting me in conducting research and writing official emails efficiently. The search to circle feature is amazing. I am using it way more than I first anticipated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ultra
on July 29, 2024
Posted by: Wen1974
[This review was collected as part of a promotion.] Love the phone it's like a mini tablet. I do just about everything on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with amazing features!
on July 29, 2024
Posted by: Boymom23
[This review was collected as part of a promotion.] Use the phone mostly for pictures and streaming. The AI has been very helpful.
Value
4
Written by a customer while visiting Samsung US