Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Love the phone
on July 29, 2024
Posted by: Flipfox
[This review was collected as part of a promotion.] Love that it comes with a styles and a bigger screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 29, 2024
Posted by: S24UltraUser
[This review was collected as part of a promotion.] Galaxy AI is amazing. I use my phone almost exclusively for work. The cameras are the best. The battery life is better than I had hoped.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing features
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy ai is awesome when it comes to anything to do with the camera. Over all it is the best phone I had. 100 times zoom is nice because the can be used as magnifying.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Review of the galaxy s24 ultra
on July 29, 2024
Posted by: Lovegalaxy21
[This review was collected as part of a promotion.] Excelent device, very primium build. The software is fast and very fluid. Overall a excelent decicion going with the s24 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I need and more
on July 29, 2024
Posted by: HanaMoon
[This review was collected as part of a promotion.] My S24 Ultra is like my best friend always with me. I love the size of it so much because I can see my shows, movies, C-dramas on it without any issues of losing anything because of the size of the screen. The screen resolution is so clean and and the pictures are so beautiful. When taking pictures I am amazed at how natural they turn out. This phone has been everything I needed and more. I don't even use any other device to watch movies, take pictures because I do it all on my phone. Which for me that says a lot because I'm not technicalgally inclined with my age. But to have my S24 Ultra which allows me to do pretty much everything I need and want to do from it well I'd say that is a winner for me. You can make calls, text, video calls, watch movies, take pictures and videos, listen to music, take notes, play games and so much more I'm just mentioning the things I do with it. Plus on top of that it's very stylish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but underwhelming
on July 29, 2024
Posted by: GimmeARealQuickShot
[This review was collected as part of a promotion.] This product touts alot of features that you have to be an expert to get the full benefit. The camera has an option of being stellar, but you have to do so much tweaking before you snap the shot. It's hard do get a good,quick shot of your fanmiy from just a click, it's gonna happen, but be blurry, delayed and miss the moment you were trying to capture.
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
We are grateful for you taking the time to share your honest feedback with us. We enjoy hearing from our loyal customers and learning about their experiences with our devices. We noticed that you contacted us to share your thoughts on the Galaxy S24 Ultra. With its AI features, the S24 Ultra redefines creativity, productivity, and endless possibilities. The S24 Ultra enables you to enhance your photography for maximum visual impact with Photo Assist. You can manipulate objects, zoom in, reframe, and enhance your photos with the assistance of AI. If you need to efficiently search on your smartphone, simply make a circle gesture. Boost your productivity on the large fold-out screen, using your finger or the S Pen. You can find a list of your device’s AI features in the Settings menu if you would like to adjust the options or simply need a refresher. To access the AI features, go to Settings, and then tap Galaxy AI. Select your desired AI feature to learn more about it and adjust the settings. For further information about the AI features, go to Settings, swipe to, and tap Tips and User Guide. We have also included a link to help you navigate these features. If you need any further assistance, feel free to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10000753/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10000753/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra review
on July 29, 2024
Posted by: Nick99
[This review was collected as part of a promotion.] I only got the s24 because my s22 crashed and I needed a phone in a hurry. I honestly would have stuck with the s22 ultra as I don't see a huge difference between the two phones. AI is over hyped at this time but may become more valuable in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely phenomenal
on July 29, 2024
Posted by: Jamie511
[This review was collected as part of a promotion.] Phenomenal equipment wouldn't work with anynotjer companies
Value
5
Written by a customer while visiting Samsung US