Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
This phone is top of the line.
on July 29, 2024
Posted by: Aa12244
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra stands out with its advanced technology, premium design, and powerful performance. Its camera system, enhanced by Galaxy AI, optimizes settings in real-time for stunning photos and videos, making it ideal for photography enthusiasts and professionals. The Dynamic AMOLED 2X display delivers rich colors, deep blacks, and a high refresh rate for a smooth user experience, whether for media consumption or productivity tasks.
Powered by a robust processor, the Galaxy S24 Ultra ensures fast and efficient performance, handling multitasking, gaming, and video editing with ease. Galaxy AI optimizes resource management for smooth operation under heavy usage. The high-capacity battery provides long hours of usage, with fast charging and wireless charging adding convenience.
The phone’s sleek, durable design uses high-quality materials, offering water and dust resistance. The feature-rich, intuitive user interface is customizable, with Galaxy AI enhancing usability through smart suggestions and automations. This integration offers personalized recommendations, predictive text, and voice commands, making the device feel more responsive and tailored to user needs.
Overall, the Samsung Galaxy S24 Ultra excels in technology, AI integration, and design, making it a top choice for tech enthusiasts, professional photographers, and anyone seeking a high-performance smartphone. Its superior mobile experience is hard to match, delivering on all fronts for a premium a
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a absolute fantastic phoke
on July 29, 2024
Posted by: Thatdanielito
[This review was collected as part of a promotion.] The S24 Ultra Samsung is a phenomenal phone that is super fast and smooth. Long lasting helps out whenever I don't find a charging cable. Galaxy AI has helped me out whenever I need a translation help or getting suggestions on things I want to be summarized such as webs or notes. The big screen helps out too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!
on July 29, 2024
Posted by: Teufelshund
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra offers a large, high-quality display that is ideal for viewing movies and playing games while on the move. The device's camera system is exceptional, featuring a 100x zoom capability. The S Pen stylus provides numerous functionalities, including note-taking and on-screen writing. Extensive customization options allow users to personalize their device to their preferences. The Galaxy AI feature simplifies photo editing and offers a "live translation" function for calls and texts, facilitating communication in foreign languages. Additionally, Galaxy AI provides grammar assistance and writing style modifications, such as "Professional," "Casual," "Social," "Polite," and "Emojify." The smart search feature enables users to identify and locate items seen in movies or images. The device boasts excellent battery life, with adjustable settings for extended usage. Its durability ensures longevity, as evidenced by several months of usage without any issues or damage. Continuously discovering new and innovative features, the Samsung Galaxy S24 Ultra proves to be a versatile and reliable device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 29, 2024
Posted by: Beekers419
[This review was collected as part of a promotion.] Great phone I use it to run my business, the features are fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Galaxy phone yet!
on July 29, 2024
Posted by: AshleyC
[This review was collected as part of a promotion.] I have used the galaxy line since they first came out. This phone is a workhorse. I use it for work, personal, editing photos and videos. The camera is outstanding, I love the galaxy AI features of the camera. It's fast, reliable, and battery life is great. The visuals are bright and pretty and the size is just right for what I need it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on July 29, 2024
Posted by: Itchypalmer
[This review was collected as part of a promotion.] Best phone I've ever owned.
The screen sadly cracked even with a screen protector on it but they covered me on warranty which was outstanding.
The screen sadly cracked even with a screen protector on it but they covered me on warranty which was outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Average phone calls
on July 29, 2024
Posted by: Love777
[This review was collected as part of a promotion.] Although there are several features that I love about this phone and that is upgraded from my last Samsung device, the quality of the calls is similar to previous devices. I experience quite a few dropped calls, volume issues, and text message issues with this device. I do love the upgraded feature utilizing the Galaxy AI. This technology streamlines some functions on the phone.
Value
3
Response from Samsung USBy R&R Team, September 17, 2024
Your feedback is greatly appreciated, Love777. Your feedback is invaluable to us. We noticed that you reached out to share your thoughts on the Galaxy S24 Ultra. The S24 is great for businesses as it allows you to conduct business in foreign languages on the spot. With Live Translate, it’s easy to complete international transactions, attend tradeshows around the globe, and pitch to multilingual audiences. Place the power of Galaxy AI in your team’s hands and let them conveniently communicate with near real-time voice translations—right through the Samsung Phone app. We're sorry to hear that you've been experiencing challenges with your phone calls and text messages. If your phone is dropping calls occasionally, it is most likely a signal concern. The phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset. Please check out the attached link for instructions on how to troubleshoot this. We've also added a link to help troubleshoot your text messages as well. If any of this continues to persist after troubleshooting, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001240/ (dropped calls)
https://www.samsung.com/us/support/troubleshooting/TSG01001439/ (text messages)
https://www.samsung.com/us/support/troubleshooting/TSG01001255/ (speaker volume)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001240/ (dropped calls)
https://www.samsung.com/us/support/troubleshooting/TSG01001439/ (text messages)
https://www.samsung.com/us/support/troubleshooting/TSG01001255/ (speaker volume)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great camera features
on July 29, 2024
Posted by: Meow2027
[This review was collected as part of a promotion.] the camera of Galaxy S24 is better with a 50 MP main camera. The quality of normal photo mode capturing JPEG images is so good that I only feel compelled to shoot RAW if I know I will need as much control over the final output as humanly possible, otherwise I have total confidence in the ability of the auto mode. There is the brightest display opt for the Galaxy S24 which has an epic 2600 nits of peak brightness compared to 1750 nits for the Galaxy S23. With a new Exynos 2400 processor, the Galaxy S24 is both fast and smart
Value
5
Written by a customer while visiting Samsung US