Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Great Phone!
on July 29, 2024
Posted by: MR1997
[This review was collected as part of a promotion.] This is my first Samsung phone, and I love it. The display is bright even in very sunny situations. I really like the battery life it makes my life so much easier when I don't need to pull out a charger in the middle of the day.
Galaxy AI has also helped me edit some of my photos by deleting things in the background that I didn't want.
Over all a great phone, I would recommend it to any one.
Galaxy AI has also helped me edit some of my photos by deleting things in the background that I didn't want.
Over all a great phone, I would recommend it to any one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Does the 24 Ultra replace your Note?
on July 29, 2024
Posted by: NoteStylusEdgeItIsNot
[This review was collected as part of a promotion.] I loved my Note series smartphone from Samsung, so much so I held onto it for as long as I could (5 years until battery life had ne tethered to power outlets way too often). I think there are quite few people like me.
It was the size, big enough to have impressive visuals, small enough to fit in your pocket with anything else you'd likely be carrying.
It was the shape, those round edges were comfortable for endless scrolling sessions.
IT WAS THE STYLUS, enough said for those of us who knew how invaluable that tool could be.
Why the stylus disappeared was obvious, not too many people cared what it could help them do. But it came back...
Like I said, it was time to separate the tether anchoring me to my Note series phone. After a bit of looking around I decided to go with the 24 Ultra.
Price was good for all the phone I was going to be getting. And it's a lot. Size wise, too much, especially since the edges were gone. I literally feel like I'm holding a brick in size, weight and feel.
I have to admit, I was scared about the hype around it's use of Galaxy AI. Not sure I want all that invasiveness in the guise of assistance. But now that I've had it for a few months, the AI that comes along with other apps is even more intrusive and honestly, none of it has been all that helpful as of yet. Sure, more use, more getting to know me, more of my personal information harvested in the pursuit of assistance may improve it's usefulness, but for now, it's not living up to the hype.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful!
on July 29, 2024
Posted by: Haleyg
[This review was collected as part of a promotion.] Really loving the Galaxy AI!! The phone is absolutely gorgeous, best performing phone I've ever had and the battery life is phenomenal!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on July 29, 2024
Posted by: sgtsauerkraut
[This review was collected as part of a promotion.] Have had the phone a few months and its been amazing. Camera qualities are top notch, the display and it's speed and insane, the Galaxy AI make looking things up so much faster, and the storage size is way more than enough.
Great product.
Great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best 1 to date
on July 29, 2024
Posted by: GalaxyLover06
[This review was collected as part of a promotion.] This phone is the greatest thing since sliced bread! Don't get me started on the Galaxy AI! Its very helpful when i need to search things on photos and everything else on the web and social media! Testing the camera out now while on vacation at Daytona beach!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MY FAVORITE AND LOVABLE PHONE IN THE WORLD
on July 29, 2024
Posted by: SirLancelot
[This review was collected as part of a promotion.] Okay as soon I gotten my first (like very first) samsung phone after I had to deal with the Motorola (didn't like that phone) this samsung was bought by the heavens. They have EVERYTHING that you needed for the phone including if you start with the gaming experience OMG it's definitely built like that!! Very very professional and clear quality graphics (cuz I was playing Zenless Zone Zero) Even with customization on the phone they have it all starting with lock screen wallpapers and your home screen wallpapers (GIVE IT A TRY) including the camera quality is very professional like you can axtually zoom up this camera to 100x (try doing it with a moon at night) Overall this phone has definitely the best phone for this year in 2024, I'm really grateful!!! 🙌🏽
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Great features but my phone tends to lag alot. Overall a decent phone.
Value
3
Response from Samsung USBy Social Commerce, October 28, 2024
We appreciate you taking the time to share your feedback on the Galaxy S24 Ultra. The Galaxy S24 Ultra uses AI throughout many apps. For example, the camera uses AI Zoom to take better zoom photos. Generative Edit uses AI to fill in backgrounds and move, resize, or erase objects. Live Translate lets you communicate in other languages over the phone. We're glad to see that you've enjoyed the great features that this watch has to offer. To keep up with the nuts and bolts of your device's performance, you can use the Device Care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. Please check out the link attached for options to help keep your device from lagging. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Size and pen
on July 29, 2024
Posted by: BmtDub
[This review was collected as part of a promotion.] Including the Ai features the size is perfect.I watch tons of youtube so being able to see is a plus.I love the Spen.i missed having a note for that alone. All in all a great product
Value
5
Written by a customer while visiting Samsung US