Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
New phone
on July 29, 2024
Posted by: Shellelle
[This review was collected as part of a promotion.] Love the speed of my new phone. I haven't really used the Galaxy AI yet so I can't give a honest review on that. Phone still gets hot, especially when taking multiple pictures of an event, just like my old 22 ultra did. Cameras take amazing photos though. Overall, much better than the old 22 Ultra that I had. Just wish they would bring back the memory card slot.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to maneuver with an excellent camera.
on July 29, 2024
Posted by: Forward24
[This review was collected as part of a promotion.] Galaxy AI is a step forward. I have enjoyed my device, camera, features, and Samsung as a company. I can only recommend Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has an impressive battery life
on July 29, 2024
Posted by: Mommap
[This review was collected as part of a promotion.] This phone's battery life is insane. I can make it last for up to two full days depending on usage. Even with heavy use, it lasts a little over 24 hours. I am extremely happy with this device. Galaxy AI is very good as well. I use it to clarify text messages, emails, and to edit photos. This phone is the best I've ever had, by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WOW! What a great phone.
on July 29, 2024
Posted by: Ojibwepride1970
[This review was collected as part of a promotion.] I've had my Samsung 24Ultra now for about 4 months, and let me tell you it's a game changer. Everything about it beats previous phones I've owned. The camera is incredible. Clear pictures and the zoom feature is incredible. I work in internet sales and use the Samsung ultra 24 for all of my inventory pictures. Next thing that I love is the long battery life. With as much as I use it I only usually charge it once a day. It also has very quick charging.
Watching videos or movies is a great experience, from speed of streaming to the awsome picture. Gaming is also very smooth and fast. I love the Samsung Galaxy AI feature especially when I'm searching for information on unknown products , very precise and accurate.
I highly recommend this phone to anyone who's tired of disappointing promises from other phones, this one delivers.
Watching videos or movies is a great experience, from speed of streaming to the awsome picture. Gaming is also very smooth and fast. I love the Samsung Galaxy AI feature especially when I'm searching for information on unknown products , very precise and accurate.
I highly recommend this phone to anyone who's tired of disappointing promises from other phones, this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: UnknownMemory
[This review was collected as part of a promotion.] The performance of my mobile device is exceptional, characterized by its rapid processing speed, seamless operation, and an impressive camera system. The integration of Galaxy AI has significantly enhanced my productivity by rectifying grammatical errors and providing assistance in content generation, allowing me to efficiently communicate in various writing styles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok phone
on July 29, 2024
Posted by: KurBen
[This review was collected as part of a promotion.] To many glitches. All around sluggish and doesn't pick up the towers as good as it should
Value
3
Response from Samsung USBy R&R Team, September 16, 2024
Thank you for getting in touch! We truly value your feedback and appreciate your honesty. We noticed that you contacted us to share your thoughts on the Galaxy S23 FE. The S23 FE features a pro-grade camera that can elevate your photography with stunning results, regardless of the lighting conditions. Capture impeccable detail and sharpness in every photograph with its high-resolution sensor. If you experience sluggish performance on your phone, clearing the cache might help. Your device's cache stores data to enable quicker access later on. Clearing it can be beneficial if your device is low on storage space or running slowly. To do this, go to Settings, then tap on Device Care. After that, tap 'Optimize now' and once it's complete, tap 'Done'. During peak times or in crowded locations, mobile data access may slow down due to overloaded towers. It's important to ensure that your account is in good standing and that your service is active with your carrier. Additionally, some carriers may reduce data speeds once you've reached a certain limit, or data may be slower in specific areas. Please refer to the link provided for troubleshooting options. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile data speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001605/ (mobile data speed)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Love everything about it
on July 29, 2024
Posted by: Gadberry1982
[This review was collected as part of a promotion.] It updates fast,picture quality great.battery life better on this model I can go 3 days on my battery and I use it alot.programing awesome.hands down number 1 phone in my book
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it best out
on July 29, 2024
Posted by: Yatesofbmore
[This review was collected as part of a promotion.] Best device out hands down I love it and all the features
Value
5
Written by a customer while visiting Samsung US