Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
4
Great phone. Needs more memory!
on July 29, 2024
Posted by: Surfyplum
[This review was collected as part of a promotion.] Phone was great. Has a lot of features. Sleek and modern look. Would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy phone
on July 29, 2024
Posted by: Kimberli
[This review was collected as part of a promotion.] This phone brakes very easily and the service is horrible but I think that's with every service now and possibly not the phone. The pen always comes out. The phone is heavy and does not stay on a magnet well .
Value
2
Response from Samsung USBy R&R Team, September 9, 2024
Hi Kimberli. We appreciate you leaving your honest feedback on the Galaxy S24 Ultra. The Galaxy S24 Ultra is an exceptional device with top-notch hardware features specifically designed to elevate your gaming experience. At the heart of this device lies a powerful processor, delivering unparalleled performance to make it a true gaming master. This allows you to enjoy smooth and seamless gaming, even when tackling the most demanding mobile games. The device's advanced capabilities ensure that you can dive into intense gaming sessions with ease, knowing that the Galaxy S24 Ultra will keep up with your pace. We see that you reached out with concerns about your phone's durability and design. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you have experienced any damage on your device, we recommend reaching out to us at Samsung Support so that we can look into what steps need to be taken to get that resolved. If your Galaxy phone is experiencing low signal or even no signal at all, you may be unable to connect to the internet, and its ability to make or receive phone calls may be limited. Check out the link attached for options to help troubleshoot this. If this continues, we'll be more than happy to further assist you at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth phone
on July 29, 2024
Posted by: Love2live
[This review was collected as part of a promotion.] The phone is sleek and beautiful! The A.I. feature is phenomenal! Samsung blew it out of the park with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
PRETTY GOOD!
on July 29, 2024
Posted by: LazyGarageGuy
[This review was collected as part of a promotion.] Hey.. I've had a few Samsung devices over the years, from phones to tablets. So far this phone has been pretty awesome. I love using the pen and the size.. LOVE it! Thanks. 🤞🤞🤞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificent
on July 29, 2024
Posted by: Morales
[This review was collected as part of a promotion.] Wow, this phone is great. It has helped me in many ways.
I am Latino and I don't speak English well, but this Samsung Galaxy S24 Ultra has made things easier for me. Did you know that it also translates your calls into any language?
I am Latino and I don't speak English well, but this Samsung Galaxy S24 Ultra has made things easier for me. Did you know that it also translates your calls into any language?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy use
on July 29, 2024
Posted by: Sunshine71
[This review was collected as part of a promotion.] With all features including AI and DeX. I hardly need my laptop and I have not used my tablet in months. The S24 Ultra is an on the go office in your hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone with TONS of great features
on July 29, 2024
Posted by: Samsungfan2024
[This review was collected as part of a promotion.] Galaxy AI is a super innovative addition to electronic devices and has been super helpful in lots of things I do everyday, would recommend anyone to get a device that has these features, you won't be disappointed 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photos
on July 29, 2024
Posted by: DarleneColburn
[This review was collected as part of a promotion.] I use for personal and work. The photos are very clear
Value
5
Written by a customer while visiting Samsung US