Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Best part of this phone is the screen and speed
on July 29, 2024
Posted by: GAT24Ultra
[This review was collected as part of a promotion.] New is not always better. I feel like some of the upgrades are downgrades. The talk to text us buggy from the 23 to this 24. My note 9 did better at hearing and understanding. The AI is awkward in some cases but great in others. The connection between the new blue tooth and my older devices is buggy. But overall the screen looks great, the construction feels solid and the speed for many things I do are better.
Value
3
Response from Samsung USBy R&R Team, September 18, 2024
Your review is greatly appreciated! We're excited to receive your feedback regarding the Galaxy S24 Ultra. If your voice-to-text feature is not working well, you can try some troubleshooting steps. First, we recommend clearing the app data. To do this, go to Settings > Apps, scroll down to find Samsung Voice input, and tap on it. Then go to Manage Storage and clear the app data. After that, restart your device. If the issue persists, you can try resetting the settings. Go to Settings > General Management > Reset > Reset All Settings and confirm the reset. Make sure your device is completely up-to-date with its software. If this continues, please reach out to us at Samsung Support so that we can further investigate. We would also like to gather more information regarding the bugs you may be experiencing with your Bluetooth. Please reach out to us at Samsung Support so that we can gather more information to further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone to fit any lifestyle!
on July 29, 2024
Posted by: JustinsAdvice
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a powerhouse of a smartphone that delivers an exceptional user experience. From its stunning design to its top-of-the-line performance, it stands out in every aspect. The display is a highlight, offering a brilliant, vibrant AMOLED screen that makes everything from watching videos to browsing the web a joy. The camera system is equally impressive, with high-resolution sensors and advanced features that capture stunning photos and videos in any lighting condition.
Under the hood, the S24 Ultra packs a punch with its powerful processor and ample RAM, ensuring smooth multitasking and gaming experiences. The battery life is solid, easily lasting through a full day of heavy use, and the fast charging options are a great convenience. The software experience is polished, with Samsung's One UI providing a user-friendly interface and plenty of customization options.
In summary, the Samsung Galaxy S24 Ultra is a fantastic device that combines top-tier hardware and software to deliver an outstanding smartphone experience. Whether you're a tech enthusiast, a photography lover, or just someone who wants a reliable and powerful phone, the S24 Ultra is sure to impress.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone to get
on July 29, 2024
Posted by: phonebud
[This review was collected as part of a promotion.] The galaxy ai has helped me a lot during my work, since it helps me to organize notes and while writing gives me different styles too to write.
Other thing about it that with galaxy ai, i can edit my pictures too and delete stuff i don't want.
Other thing about it that with galaxy ai, i can edit my pictures too and delete stuff i don't want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My s24 rocks
on July 29, 2024
Posted by: Grundy57
[This review was collected as part of a promotion.] I love my s24. Everything from the camera to the screen and body of the phone. The Galaxy AI works well and haven't had a problem. I like the camera editing features. My only gripe is how easy the screen scratches.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on July 29, 2024
Posted by: Dan365
[This review was collected as part of a promotion.] I have not used Galaxy AI
Overall good work phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone out!!
on July 29, 2024
Posted by: Jeff88
[This review was collected as part of a promotion.] This phone is amazing is every way. The camera quality is top notch. So many good features in this phone is it out of th
Is world. Great safety features. It has the S-Pen which comes in very handy. It has the latest A-I features.
Is world. Great safety features. It has the S-Pen which comes in very handy. It has the latest A-I features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So many things wrong
on July 29, 2024
Posted by: Mupsycho
[This review was collected as part of a promotion.] Haven't used Galaxy AI, but since I got this offer over had issues with the USB connection, and touches not being accurate on the screen.
Value
3
Response from Samsung USBy R&R Team, September 18, 2024
Hey! We appreciate you reaching out to us. We see that you reached out to let us know about your experience with the Galaxy S24 Ultra. The S24 Ultra comes equipped with Corning Gorilla Armor, which is integrated into the display to reduce reflections and significantly improve visual clarity, even when you're using the phone in direct sunlight. This means you can enjoy crisp, clear visuals no matter where you are. In addition to the Corning Gorilla Armor, the S24 Ultra also boasts an Improved Vision Booster. This innovative technology works to enhance contrast and color, resulting in a truly exceptional viewing experience. Whether you're streaming your favorite content, browsing photos, or simply navigating the interface, you can expect vibrant colors and sharp details that bring your content to life. If you are still experiencing challenges connecting a USB cable to your phone if the cable is damaged or if the cable and phone have been exposed to moisture. You can try using a new USB cable as well to rule out the possibility of the cable being faulty. Check out the link attached for options to troubleshoot this. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again if it’s frozen or unresponsive. We've also added a link to help you troubleshoot this as well. If any of this persists, please don't hesitate to reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01212959/ (USB cord)
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (Touchscreen)
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https://www.samsung.com/us/support/troubleshooting/TSG01212959/ (USB cord)
https://www.samsung.com/us/support/troubleshoot/TSG10001974/ (Touchscreen)
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade for any Galaxy S devices
on July 29, 2024
Posted by: DramaBeatsMW
[This review was collected as part of a promotion.] This is the 5th galaxy s device I have owned and it is the best one so far. It has a faster operating system and is nice for work and for every other use I have had for it including gaming. Galaxy AI has also been a super nice feature to explore and help while using the phone.
Value
5
Written by a customer while visiting Samsung US