Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Best Phone Ever!
on July 29, 2024
Posted by: Bertha
[This review was collected as part of a promotion.] The graphics and AI features are outstanding. Thisbis probably the best phone I have ever had. It's user friendly and super easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 29, 2024
Posted by: Skander23
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is part of Samsung's flagship smartphone series. It typically features high-end specifications, including a top-tier processor, a high-resolution display, advanced camera systems, and large battery capacity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Great Phone
on July 29, 2024
Posted by: DevM64
[This review was collected as part of a promotion.] I don't really have a stable computer because it crashes all the time so if I need to do anything, since I got this phone I really started to depend on it and it works really well,for example if I want a computer like setup then I can just connect hdmi and I get one. This phone does everything I need it to do and more, for example I was trying to see the compatibility for certain wii remotes with a battery pack and with circle to search, it's fast and convenient, I also know there is other parts of Galaxy Ai that are in my phone that don't get much attention and I'm very appreciative of it. I also love having a bigger screen, amazing cameras, and a stable a fluid, premium experience using my phone overall. Even on the maximum settings while doing a lot of work, this phone still lasts around 23 hours. It's great for work, gaming, social media, browsing the web and everything else you imagine you can do on an electronic device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is good
on July 29, 2024
Posted by: Andy1985
[This review was collected as part of a promotion.] I like my s24 ultra but it doesn't seem like too much of an upgrade from my note 20. The camera is better but I liked the pictures taken with the note 20 anyways. Maybe I just don't use enough of the features to notice a difference. Obviously the larger storage is a plus but I don't even come close to needing that much even after taking hundreds of photos. The speakers are probably my favorite part because it sounds better watching movies
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra!
on July 29, 2024
Posted by: MrYZY1497
[This review was collected as part of a promotion.] The s24 ultra is a great phone! Long lasting battery, and it has a great camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome cell with great features
on July 29, 2024
Posted by: Remmy43
[This review was collected as part of a promotion.] I use my cell for keeping in contact with family I watch movies and shows on it plus use it to keep my work records
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful but Unsustained
on July 29, 2024
Posted by: OniSei87
[This review was collected as part of a promotion.] I do TikTok live an the battery only lasts for maybe 2 hours, so long lives aren't possible. It really is a beautiful phone but I find the s-pen is unnecessary due to the changes made to it.
I am a bit disappointed and after many years on Samsung am considering other phones.
I am a bit disappointed and after many years on Samsung am considering other phones.
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
Hey! Thank you for contacting us. We value your honest feedback as we strive to make improvements. It seems that you reached out to share your experience with the Galaxy S24 Ultra. We noticed that you use your device for streaming online. With the Galaxy S24 Ultra, you can enjoy streaming, gaming, and multitasking with up to three windows open at a time. The phone features a 6.8” display in a traditional bar phone form factor. Although the S Pen is compatible with both the ZFold and the S24 Ultra, embedded storage is exclusive to the Galaxy S24 Ultra, ensuring that it's always ready when you need it. We noted your concerns about the battery life and how it's affected your streaming. We encourage you to check out the link attached for tips and options that should help enhance your battery life so that you can get the best out of your S24 Ultra. If this persists, please reach out to us at Samsung Support and we'll be more than happy to assist you further. -Kelvin
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The best mobile phone I had in years
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Using the Samsung Galaxy S24 Ultra has been an incredible experience, thanks to its array of advanced features. The AI capabilities are particularly impressive, making tasks like photo editing and scene recognition effortless. The fast charging feature is a game-changer, allowing me to quickly power up the device and stay connected throughout the day. The 6.8-inch Dynamic AMOLED display offers vibrant colors and sharp details, making everything from streaming videos to browsing the web a visual delight. Powered by the Exynos 2400 processor, the phone delivers smooth performance, handling multitasking and gaming without any lag. The versatile camera setup, especially the 200MP main sensor, captures stunning photos with remarkable clarity. The 5G connectivity ensures blazing-fast internet speeds, perfect for seamless streaming and downloading. Additionally, the phone's long battery life, sleek design, enhanced security features like an in-display fingerprint sensor and facial recognition, and expansive storage options make it a comprehensive and reliable device for everyday use.
Value
5
Written by a customer while visiting Samsung US