Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3
Major downgrade from the S23 Ultra
on July 29, 2024
Posted by: Hmmm71
[This review was collected as part of a promotion.] I have stayed with Samsung's Flagship phones for a while, I loved the S23 and especially the camera. The 24 has been a major letdown especially the camera. Several options have been removed, such as super slow motion and within the pro/RAW may things have been locked like A/E or apature control. I shoot a professional camera and it was fun using the old camera set up. The phone overall seem way slower than it predecessor as well. The S24 seem to lag and just doesn't measure up to what I have come to expect from Samsung
Value
3
Response from Samsung USBy R&R Team, July 29, 2024
We appreciate your honest feedback! We always value hearing from our customers. We see that you are reaching out regarding your Galaxy S24 Ultra. We understand that you are a photographer and use your Galaxy device to take professional pictures. The Galaxy S24 Ultra’s camera is the first Galaxy smartphone to come equipped with the Quad Tele system. With the Quad Tele system, users can take clearer, crisper photos in the optical zoom range they typically use. Even when shooting in digital zoom ranges, users can get more detailed photos and videos than before thanks to the AI Zoom solution based on the new ProVisual engine. In addition to zoom, the powerful ProVisual engine upgrades high resolution, Nightography, and Super HDR photos. We have attached a link below to provide options to ensure that your device is running smoothly. If this persists, reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078985/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/ (lagging)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
GOAT SAMSUNG
on July 29, 2024
Posted by: RaRash72
[This review was collected as part of a promotion.] Was inside the Uber ride and my driver was a Spanish and I wanted to tell her to up the volume of the music and she would not understand so I remember my S24 ULTRA AI INTERPRETER and I clicked and ask,hw do I say it in Spanish to increase the volume of the music and I stretched forward my phone and like a magic my ultra Galactica spit it out in Spanish and the driver increased the volume and It's AI POWERED question easily solved. Switch and solve.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There's not a better phone
on July 29, 2024
Posted by: XDseven77
[This review was collected as part of a promotion.] There's not a better phone than this, awesome camera, awesome features, amazing screen, the best I have ever seen. Super fast. Galaxy AI is great, especially Circle to search and Live Translate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ai phones
on July 29, 2024
Posted by: Vlad007
[This review was collected as part of a promotion.] I've always been a big fan of Galaxy phones, but this year the Samsung S24 Ultra stands out as the greatest AI phone hands down. Mainly, I use my phone for day-to-day tasks. Additionally, I use my phone for work; I'm in the IT business and I deal with people from all over the world.One impressive AI feature is the live translator. While I'm on the phone with someone who speaks Korean, I get a live translation to English. This makes communication much easier and more effective. Another feature I love is the seamless integration with my Windows computer, allowing me to use my phone on my desktop.I also appreciate the AI feature that lets me edit pictures directly from my phone without needing additional software. The AI note summary feature is another favorite of mine; it allows me to hear my notes and have them live transcribed from recorded voices. How cool is that?Overall, the AI capabilities on the Samsung S24 Ultra have made my life significantly easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improvements that matter
on July 29, 2024
Posted by: Zeradar
[This review was collected as part of a promotion.] I upgrade every 2 years and finally stuff I needed was upgraded.
Battery life is significantly better. 1 charge overnight will last the day with heavy use easy. Very noticeable.
The screen. It's actually amazing how I can see the screen in the sunlight. This is huge for me as I'm often outside streaming YouTube or twitch so being able to see outside, huge.
Galaxy ai, a cool feature. Not something I use every day but the ease of being able to do a search for something on my screen has come in handy for sure. Again not the biggest deal for me but a welcome addition.
Finally, long overdue is the flat screen. I hated the curved screen so all I have to day about this is it's about time. Easy screen protector will save me many repairs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Device is awesome and very reliable.
on July 29, 2024
Posted by: MoodyJae
[This review was collected as part of a promotion.] Galaxy AI is very helpful and convenient.
Useful for work and everyday tasks.
Useful for work and everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME 👌
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the new circle to search with galaxy AI. Super easy to search art adlnd stuff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy just keeps on getting better and better!
on July 29, 2024
Posted by: Peteb123
[This review was collected as part of a promotion.] First and foremost galaxy AI is simply amazing! It helps we with daily emails and texts. I'm not a man of many words but galaxy AI always comes in for the win in assisting me with sending a professional email/message!
I love the camera on this device. It definitely takes some stunning/amazing photos and videos!
I'm a galaxy guy for life! Always upgrading to the newest galaxy ultra every year!
I love the camera on this device. It definitely takes some stunning/amazing photos and videos!
I'm a galaxy guy for life! Always upgrading to the newest galaxy ultra every year!
Value
5
Written by a customer while visiting Samsung US