Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
stylus pen
on July 29, 2024
Posted by: Mml0606
[This review was collected as part of a promotion.] I like stylus pen and ease of taking notes in meeting
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing device
on July 29, 2024
Posted by: Jardoism
[This review was collected as part of a promotion.] I used the phone each and every day! It really suits my knees and I can't get it out of my hands! Does circle to search with Galaxy AI is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, incredible camera
on July 29, 2024
Posted by: Finsta
[This review was collected as part of a promotion.] Love my new phone. The picture options using the Galaxy AI are incredible! Easily remove or add objects and the AI seamlessly fills in what "should be" there. Super fast charging, reliable and smart. It's the perfect phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far the BEST phone ever...
on July 29, 2024
Posted by: TCASUAL1
[This review was collected as part of a promotion.] This is the Best phone I've ever owned I Highly Recommend this product it is Super fast with a Better battery bigger screen and very easy to use...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on July 29, 2024
Posted by: Samsungguy2393
[This review was collected as part of a promotion.] The phone has an amazing camera on it. I always get compliments on the photos I take. My eclipse photos came out never nice with cloud cover. I play around with the new galaxy ai and it can help create messages to send.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's keeping Getting overheated
on July 29, 2024
Posted by: Shmosh
[This review was collected as part of a promotion.] Coll, but it's a little bit too big And it's overheating All the time, even if I use it 1 or two min When I'm having on like 3 apps in the background. But the device overall, it's good By the way to ovarietness, it's next to the camera when I'm charging it and also when I'm using one app. It's all the time, like when it's getting overeated. It starts to overheating spokennoise what is place near the camera
Value
3
Response from Samsung USBy R&R Team, July 29, 2024
Thanks for leaving us your candid feedback. We strive to provide our valued customers with the best experience possible. We noticed that you are contacting us in regards to your S24 Ultra and your experiences with the device getting too hot. Although your Galaxy devices may get warm sometimes, they have built-in safeguards to alert you and protect themselves if their temperature exceeds the normal operating range. Check out the link attached that should help keep your devices at their normal operating temperature. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 29, 2024
Posted by: HKJ120286
[This review was collected as part of a promotion.] I highly reccomend this device. The user interface is perfect. Galaxy AI works flawlessly. This phone tops all others!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone as of today
on July 29, 2024
Posted by: Sameer
[This review was collected as part of a promotion.] Everything is great
Just need a little software update for the camera
Just need a little software update for the camera
Value
5
Written by a customer while visiting Samsung US