Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Great Phone
on July 29, 2024
Posted by: TTRed521
[This review was collected as part of a promotion.] Feels like a massive improvement from the s22 ultra. Everything just runs much more smoothly and with no lag.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good looking phone with Great AI features
on July 29, 2024
Posted by: AMaark
[This review was collected as part of a promotion.] As a registered nurse, I work with a diverse patient population and require a reliable and efficient smartphone to manage my daily tasks. The Samsung Galaxy S24 Ultra has proven to be an invaluable tool in this regard, enabling seamless multitasking and rapid app switching.
One notable feature of the S24 Ultra is its advanced AI capabilities. During a recent interaction with a Spanish-speaking patient, I was able to utilize the Galaxy AI to facilitate communication. In the absence of an interpreter or translation service, the AI effectively translated the patient's Spanish into English and vice versa, ensuring effective communication and patient care.
In summary, the Samsung Galaxy S24 Ultra has exceeded my expectations and proven to be an indispensable asset in my professional capacity as a registered nurse. Samsung has truly excelled in delivering a high-quality product that meets the demands of healthcare professionals.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and battery life
on July 29, 2024
Posted by: Baller
[This review was collected as part of a promotion.] It's been really great since I pre ordered it the AI is good the one I use the most is circle to search it pretty easy to use and it help me alot when I saw something and don't know what is it.
And The battery life it's very good for me since I mostly use the maps on my phone when I'm working

The camera great as always for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on July 29, 2024
Posted by: Letty1
[This review was collected as part of a promotion.] The phone is amazing. The cameras take such BEAUTIFUL photos. The editing tool is super helpful when you have someone accidentally photo bombing. It's also nice to make your face look like peach!
I love the Samsung Galaxy AI for the Google search. I was able to find a ceiling fan exactly like the one in my living room using this feature (it's an older fan and it directed straight to the website that still had it for purchase).
Splitting the screen for different APPs is so convenient.
The automatic translation is a SUPER cool feature too. My family is from Brazil and my boyfriend only speaks English. They were able to communicate and we had a lot of fun.
Just an AMAZING phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on July 29, 2024
Posted by: EmperorEm
[This review was collected as part of a promotion.] Great battery life, great camera, kinda put off by the AI core constantly going but I love my phone. (Look, if there's a feature to turn that off, we'd be gucci.)
I use my phone primarily for entertainment (youtube, streaming services) and its only given me trouble when I'm in a place where I get spotty signal, which isn't the phones fault.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best AI phone
on July 29, 2024
Posted by: Glaxyghost7224
[This review was collected as part of a promotion.] I've always been a big fan of Galaxy phones, but this year the Samsung S24 Ultra stands out as the greatest AI phone hands down. Mainly, I use my phone for day-to-day tasks. Additionally, I use my phone for work; I'm in the IT business and I deal with people from all over the world.One impressive AI feature is the live translator. While I'm on the phone with someone who speaks Korean, I get a live translation to English. This makes communication much easier and more effective. Another feature I love is the seamless integration with my Windows computer, allowing me to use my phone on my desktop.I also appreciate the AI feature that lets me edit pictures directly from my phone without needing additional software. The AI note summary feature is another favorite of mine; it allows me to hear my notes and have them live transcribed from recorded voices. How cool is that?Overall, the AI capabilities on the Samsung S24 Ultra have made my life significantly easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great size and multitasking tool
on July 29, 2024
Posted by: TrinaM
[This review was collected as part of a promotion.] I love using the Galaxy AI features to multi task hands free on the go. I can have multiple screens open with out fear of losing data or pages and the screen is bright clear and vibrant for presentations, videos and games.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best features
on July 29, 2024
Posted by: Singelove
[This review was collected as part of a promotion.] The Samsung Galaxy S24 ultra is a wonderful device. It has super fast streaming, high storage space, wonderful camera, Big screen, and best of all Galaxy Ai!!
Easy to use with beautiful colors to pick from, mine is purple!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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