Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
The S24 Ultra with AI
on July 29, 2024
Posted by: Christian
[This review was collected as part of a promotion.] My new S24 Ultra is the most advanced phone I've ever had! The intuitive AI, makes it very easy to edit and clean up images in ways I never imagined possible.. I love that I can remove people from old photos or add people.
The stylus pen is great for taking notes, drafting ideas and more. It's great for drawing as well.
The S24 Ultra is so powerful that I'm able to play games in ultra high definition quality on the most adaptive screen ever..
The camera is insanely good! I've actually used it to take pictures of the moon and I feel like a Nasa expert the 100x zoom works to good.
I would recommend the S24 Ultra to anyone looking for a phone that has everything you're looking for in a great phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why buy any other phone?
on July 29, 2024
Posted by: Vizcaa
[This review was collected as part of a promotion.] The phone does everything well. Great camera, great battery life, rapid charging at 45 watts. There are no compromises with the S24 ultra. I'm really happy Samsung moved away from curved screens also.
I wish there could be a smaller variant but other than that I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade yet
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Had my galaxy note 10+ for 5 years and decided it's finally time to upgrade. The transfer process was extremely fast and easy. Love the new S pen as that is something that i always used with my last phone. Love making my own gifs. Screen is definitely a lot better and great for streaming my shows while I'm in bed. The new copy/paste features with your pictures is awesome. I've used Galaxy AI when chatting with friends. It's pretty funny changing your text to sound more Shakespearean. Good size too. No complaints with this phone so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 29, 2024
Posted by: Kemkem
[This review was collected as part of a promotion.] The camera is stunning. Also a very sleek sexy design and I love the color options and storage capabilities
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I use editing video and audio. I also play standard games I get from the play store
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone speaker failed
on July 29, 2024
Posted by: Ryan1168
[This review was collected as part of a promotion.] I love everything about this phone, but had the primary phone speaker at the top of the phone fail within 7 months of having it. So I have to answer every phone call on speakerphone in order to communicate with anyone, or use Bluetooth.
Value
3
Response from Samsung USBy R&R Team, September 9, 2024
It's great to hear from you, Ryan. We appreciate hearing from our customers and getting their feedback on our products. We see that you reached out to us regarding the Galaxy S24 Ultra. We hate to see that you've been experiencing difficulties with your phone audio not working properly. Samsung values the satisfaction of our customers and aims to provide the best possible experience with our products. As part of our commitment to quality, Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. To better assist you with the challenges you are facing, we would like to gather more information from you. This will help us look into what needs to be done to enhance your experience with the Galaxy S24 Ultra. We understand how important it is to have a fully functioning device, and we want to ensure that your experience with the Galaxy S24 Ultra meets your expectations. We encourage you to reach out to us at Samsung Support, where our dedicated team is ready to assist you further. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] After owning the Google pixel for 5 years and switching to s24 ultra I would say this phone is really gorgeous and beats it by a mile. I used to own the s3 years ago and coming back to a better phone it's worth it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
They make these samsungs better every year!
on July 29, 2024
Posted by: JerryPoppins
[This review was collected as part of a promotion.] The new Galaxy AI features are really amazing! I love being able to search what's on my screen without have to screenshot or move to a browser and type what I'm trying to find. The sleek design and new purple color are also one of my favorites so far! There's a bunch or other features I enoy like the advanced intelligence settings. It gives you control over AI processing for enhanced functionality and device proformance. Lets you rest easy with unparalleled mobile protection, fortified by the impenetrable Knox Vault.
Value
5
Written by a customer while visiting Samsung US