Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,802 Reviews)
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Requiem
from Usa
Expertise:Intermediate
Verified Purchase:Yes
Its definitely upgrade from my Note 9 in terms of performance and battery life. But there are some downsides, mostly the lack of extra features on the phone (magnetic samsung pay and sd card support are my two big ones) and in the unboxing experience. My old note 9 came with a charger, headphones, and s-pen tip replacements that I did inevitably end up using. Now its just a phone and a dual usb c cable. Wish it came with a charger so I can fully utilize super fast charging without spending more on chargers.
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better features
on July 9, 2024
Posted by: Attracts Pscyhos
Ive not bought this prouduct yet. Still usung Samsyng Galaxy 23 Ultra
Written by a customer while visiting Samsung US
Posted by: Victor
from Washington
Expertise:Intermediate
Verified Purchase:Yes
The phone is a good phone but the colors and the screen resolution looks a lot better in my samsung galaxy s21 ultra I hope it's something that can be resolved with an update
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
2
Response from Samsung USBy R&R Team, July 9, 2024
Thank you for your honest feedback, Victor. Your feedback never goes unnoticed as we strive to bring the best products to our customers. We're very pleased to hear that you like the phone. We understand that the look and feel of your device are essential to our customers. The Galaxy S24 Ultra display also has better visibility than its predecessors due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla Armor. We recommend that you check out the Screen Mode setting on your device to customize the color settings to match your preferences. To do so, from Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural. If you choose Vivid, you can adjust the slider to make the display look cooler or warmer. You can also tap Advanced settings to manually adjust the screen's color. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Jose, California
Expertise:Intermediate
Verified Purchase:Yes
Everything's perfect except for the on screen fingerprint. I'm using Fold 5 and Flip 5 and both has perfect fingerprint sensors and I've never had any problem unlocking my screen. But the sensor on S24 Ultra is bad
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyrhing
on July 9, 2024
Posted by: ChocolateChipSwag
from Orlando Fl
Expertise:Expert
I am happy to have my S24 ultra. Yet I need to get my rebates with them to redeem
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe Rogon
from NJ
Expertise:Expert
Verified Purchase:Yes
Superb upgrade to the S23U. After cracking my screen, with trade in and special color deal, I got a new S24U for half the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Carl
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Everything about this phone is great cant finnd any thing to complain about
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Alejandro
from Houston, Texas
Expertise:Intermediate
Verified Purchase:Yes
loved it amazing phone, so advanced, great camera, insane customization
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US