Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Eenks
Expertise:Intermediate
Verified Purchase:Yes
Easy step-step ordering instructions...instructions
Written by a customer while visiting Samsung US
Posted by: Norma B
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. I have always liked samsung phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Samsung meets expectations in all areas except battery performance and life.... I upgraded from S22 primarily because the battery wouldn't last a day without charging and the new phone, despite a better camera and slightly faster processor drains my battery just as fsst....
Written by a customer while visiting Samsung US
Posted by: Eric Moises
from Caguas, P.R.
Expertise:Intermediate
Verified Purchase:Yes
So far, so good. I have, though, a hard time to turn OFF the cellular pressing both right side buttons. I have to do it thru the configuration button. I still need to activate the free applications.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Kayla from Kentucky
from Whitesville, KY
Expertise:Intermediate
Verified Purchase:Yes
Only issue is battery seems to die very quickly for a new phone. Im really disappointed in the battery life. My S23 Ultra had longer battery life than this even after a year and a half of use.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Poor camera colors
on June 30, 2024
Posted by: Myths
from Florida
Expertise:Intermediate
Phone is good. Upgraded because they finally went back to flat screens. Curved is horrible. But camera really sucks. My s9 took better pictures. Not in quality but color. I paint for a living and going threw all the preset colors nothing is even close to true colors. Very disappointing. Unable to show clients pictures because photos look nothing like the actual paint job.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, July 1, 2024
We appreciate you leaving your feedback, Myths. We strive to help our customers get the best out of their devices. We noticed that you are a painter and would like to capture more natural pictures. Samsung's adaptive Super AMOLED screen optimizes the color range, saturation, and sharpness of the picture based on the content being viewed or the task being performed. Additionally, our phones provide the flexibility to customize the color settings according to individual preferences. To get a more natural display, the first thing you want to do is go to the settings app. Now select Display, then Screen mode. Now select Natural as opposed to Vivid. If need any further assistance regarding this, please reach out to us at Samsung support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Sheldon
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Traded in my s23 ultra for the s23 ultra. The process was painless and very fulfilling.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Anonymous
from East Moline, Illinois
Expertise:Intermediate
Verified Purchase:Yes
These phones are simply amazing, what can't they do???
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US