Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Mick
from Yemen
Expertise:Expert
Verified Purchase:Yes
Great phone as expected. I would highly recommend.
Features
5
Performance
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
from La
Expertise:Beginner
Verified Purchase:Yes
Really great phone! I've been very happy using it since I got it. Exceeded expectations for first time galaxy user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe t
from Bedford Indiana
Expertise:Intermediate
Verified Purchase:Yes
Very fast and easy to use .always use samsung, been easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Berna Bravo
Verified Purchase:Yes
En verdad no podre describirlo, que es mucha tegnologia actual que yo no utilizo mucho. Pero estoy muy satisfecho
Written by a customer while visiting Samsung US
Posted by: Mr Yancky
from New York city
Expertise:Expert
Verified Purchase:Yes
It very very Fast and I love the smooth UI. It perfect for my need
Written by a customer while visiting Samsung US
Posted by: Ruffl35
Verified Purchase:Yes
This is a very great phone, although battery life and camera performance could use a big improvement
Written by a customer while visiting Samsung US
Posted by: Shon
Verified Purchase:Yes
It's amazing the feel and overall quality of the phone very smooth.
Written by a customer while visiting Samsung US
Posted by: jel99
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
For as much as this phone costs, I am not very impressed with the sound. It is noticeably tinny compared to S21 5G and S23 5G models I have previously owned. I've turned on dolby atmos and adjusted the equalizer, but it's still not as good.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, July 1, 2024
Thank you for reaching out to us, Jel99.We understand that you are experiencing low volume with your S24 Ultra. Please remember that Samsung provides a 12-month manufacturer defect warranty through Samsung Care. We see that you have already attempted to address this using your Equalizer. The next step we suggest is to ensure that your device has the latest software update. Additionally, disconnect any accessories from the USB C headphone jack and remove any cases that may be obstructing the speakers. If the sound remains low, please check if there is any debris inside the speaker holes. I will provide a link with additional troubleshooting options. If this persists after troubleshooting, please reach out to Samsung Support for further assistance. -Kelvin
samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/
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Written by a customer while visiting Samsung US