Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Samsung galaxy s24 the best
on June 28, 2024
Posted by: Dmytro
from Rochester, NY
Expertise:Expert
Verified Purchase:Yes
Very good and convenient phone. Easy to operate. I recommend it to everyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone.
on June 28, 2024
Posted by: Georgie Roby
from Chicago Illinois
Expertise:Intermediate
Verified Purchase:Yes
The best phone I've ever had. Its quality is unsurpassed.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best on the market
on June 28, 2024
Posted by: Budw94
Verified Purchase:Yes
Solid phone with a much needed upgraded "feature" from the previous Ultra models, no more curved glass!
Unfortunately, I am accident prone, which also extends to my devices. Despite having some of the highest quality screen protectors on the market, and some seriously beefy cases, none of them have prevented my glass from shattering.
More times than I would like to admit..
Every single time its right on the edge of the curve.
Hopefully the flat glass of the S24 ultra will minimize this issue because the S23 ultra was really my favorite phone to date.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Trade In
on June 28, 2024
Posted by: Yusme
from Portland, Oregon
Expertise:Expert
Verified Purchase:Yes
I was very skeptical at first to do the trade in based on other people's comments but decided to take a risk based on the trade in price for my old device and everything went well. Do your research. learn about what is needed for the trade in process and you should be ok as well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy S24 Ultra, otro nivel
on June 28, 2024
Posted by: Josealva87
from Nj
Expertise:Intermediate
Verified Purchase:Yes
Excelente equipo, la camara espectacular, rapidez y calidad
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S22 Ultra compaired to the S24 Ultra.
on June 28, 2024
Posted by: TPM1
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I traded an S22 Ultra for a S24 Ultra. The S22 battery was starting to age. I can't say the S24 was worth the the tradeup other than the battery being new.. Not that much difference between the S22 compaired to the S24.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 1, 2024
Thank you for providing us with your insightful feedback. We see that you are reaching out in regard to your S24 Ultra. We always look forward to seeing your feedback so that we can improve our products in the future. If you have any further questions or concerns, please do not hesitate to contact us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A fantastic phone
on June 28, 2024
Posted by: Offficial
Throughout my life, I have primarily utilized budget-friendly Android devices, including LG phones, Motorola Power, Motorola Macro, and most recently, the Google Pixel 6a. However, I am now the proud owner of my first flagship device, and I am thoroughly impressed with its capabilities. As an avid gamer, I spend a significant amount of time gaming on my phone, and this device outperforms any previous phone I have owned in terms of speed and performance. I am extremely pleased with its overall quality and performance, and I intend to use it for as long as it remains functional. The extended support period of seven years is particularly appealing, as it ensures that my phone will receive software updates and security patches until Android 21. In summary, this device stands out as an exceptional choice, offering both speed and impressive battery life.
This sentence was also edited by the samsung Ai which is neat!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on June 29, 2024
Posted by: RSAS
from Va
Expertise:Intermediate
Verified Purchase:Yes
Really enjoy everything about this phone. Love the pen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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