Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,802 Reviews)
Open Ratings Snapshot
Rating breakdown 16,802 reviews
5 Stars
14,533
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
3 out of 5
3
S24 Ultra issue with camera
on June 20, 2024
Posted by: Shetty
from FL
Expertise:Intermediate
Verified Purchase:Yes
This review is after a month I received thsi phone. S24 ultra is good but the camera clarity was not so good which I purchased. Initially I chatted with samsung support team on this issue and they suggested to reset the camera settings but even after that I found the same issue. And after few repeated reset the issue was resolved. Other then this it's a good phone.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJune 20, 2024
Thank you for providing us with your feedback, Shetty. We know it may take a while to acclimate to new devices and we're more than happy to hear that you have your camera setting corrected. We always strive to ensure every customer is excited to use every feature on their device. If you have any questions or concerns, do not hesitate to reach out to us here at Samsung support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 20, 2024
Posted by: Elaine
Verified Purchase:Yes
Great phone so far. Love the awesome camera on it also!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 20, 2024
Posted by: Alex
Verified Purchase:Yes
I can't believe the phone by samsung keeps getting better
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S24 Ultra
on June 20, 2024
Posted by: Anonymous
from Falls Church VA
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Lots to learn with all the newer features they put in it.
Performance
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The sreen is to vivid works great.
on June 21, 2024
Posted by: Wayne
from California
Verified Purchase:Yes
Looks better in person I really like calor and size.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 21, 2024
Posted by: Muhammad Zakir
from Chicago IL
Expertise:Expert
Verified Purchase:Yes
Best smart phone that I have ever used from samsung
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Happy with this purchase
on June 21, 2024
Posted by: Harry W
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great phone with many secrets. Samsung, great work as usual
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
100% happy I purchased S24 Ulta
on June 21, 2024
Posted by: Anonymous
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Amazing and solid device, I am glad bought it, and to make it more powerful the android OS tuned by Samsung makes a big difference if you have used android in other phone brands.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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