Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Outdoors in MT
from NW Montana
Expertise:Expert
Verified Purchase:Yes
Although I'd hoped to catch a sale and/or heftier trade-in deal on this unit, I'm still glad I pulled the trigger on the upgrade. It's solid, with a good mix of familiar functionality and new features. My Note 10+ was pretty much EOL, and security updates are very important to me.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Andy
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
Easy transaction. Good deal. Nice to have trade in value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Edrb64
from Fort Worth, Texas
Expertise:Intermediate
Verified Purchase:Yes
Great phone. Takes great pictures. Easy to use. Recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Raven
from Iowa
Verified Purchase:Yes
I'm really enjoying the AI integration. The camera quality, compared to my last phone (five years old, Note 9) is stunning. The screen does seem to accumulate fingerprints more easily, but, using a non-lint cloth also removes them easily. The internet is fast, and it's easy to have many tabs open at the same time, as it doesn't slow it down at all, and the battery often lasts me through two days of use, so I'm very very pleased with that. I do miss having a headphone jack, and I wish the S pen was on the right side. The three camera lenses in a row being on the right side, so close to the screen on/phone on button, mean that I regularly get my fingers too close to the lenses, so I wish they were on the left side. All in all, I'm really enjoying my new phone, and I recommend it, especially if you are coming from a much older phone, like I did.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Kamaljeet Johar
Expertise:Intermediate
Verified Purchase:Yes
Just bought it with lot of courage and hope that samsung has fixed all the issues by now...lets see. Only one thing i recomand to samsung to sell phoner with by defalt screen protector on. Actule reviews i will submit after using it for few days.
Still i gave it 5 star because i trust samsung and using there phones since i start using cell phone.
Still i gave it 5 star because i trust samsung and using there phones since i start using cell phone.
Written by a customer while visiting Samsung US
Posted by: Sayed
from Sacramento California
Expertise:Expert
Verified Purchase:Yes
Samsung has the best phones i have been using it .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Erwin tn
Expertise:Expert
Verified Purchase:Yes
Froze something and lost connection I have to restart to recover connection
Design
5
Value
3
Response from Samsung USBy R&R Team, June 18, 2024
Hello Julio, thank you for reaching out today. If you are still experiencing this, we recommend that you reboot your device. Before doing so, please make sure that your battery is charged to at least 5 percent, as the phone may not turn on after a reboot if the battery is too low. You can find the steps to reboot your device in the following link. The link also provides other options if the reboot does not resolve this. If you have any other questions or concerns, please reach out to us at Samsung Support for further assistance with this. -Kelvin
www.samsung.com/us/support/troubleshooting/TSG01001416/#force-a-reboot-on-the-phone-or-tablet
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www.samsung.com/us/support/troubleshooting/TSG01001416/#force-a-reboot-on-the-phone-or-tablet
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Caribbean
Verified Purchase:Yes
Was really fast and worked well. Heard back quickly about the trade in.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US