Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Lex b
Expertise:Intermediate
Verified Purchase:Yes
Fast delivery and happy with the company and phone easy to get set up.
Highly recommend phone & company
Highly recommend phone & company
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Shibluz Zaman
from Philadelphia
Verified Purchase:Yes
Battery go down very fast.
Google navigation/map get stuck while driving. If I try to switch different locations then I need to close the whole app and reopen for new locations.
Google navigation/map get stuck while driving. If I try to switch different locations then I need to close the whole app and reopen for new locations.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, June 17, 2024
Howdy Shibluz,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. If your device is not performing up to these expectations, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 Ultra's 5000mAh intelligent, all-day battery has long life that can allow you to watch videos for up to 30 hours or play music for up to 95 hours. If your device is not performing up to these expectations, please take a moment to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have some free time available. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: SKVa
from Georgia
Verified Purchase:Yes
What a lovely piece of equipment. I have been frugal with my phones for years and finally got tired of being 10 years behind everyone so this has been unreal.
Thank you for such a reliable and no nonsense phone. What a welcome to the Samsung Galaxy Family. Accurately labeled Ultra.
Aahhh and using the same s pe. To create art when I don't have my art supplies is just amazing!!!
Thank you for such a reliable and no nonsense phone. What a welcome to the Samsung Galaxy Family. Accurately labeled Ultra.
Aahhh and using the same s pe. To create art when I don't have my art supplies is just amazing!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Zeeman
from Houston, texas
Verified Purchase:Yes
Very nice phone and I will always buy Samsung Galaxy phone .
Very reliable and Fast .
Very reliable and Fast .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Paul Mason
Verified Purchase:Yes
The S series been my favorite since the S20, but im loving the S24
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Warren, Ohio
Expertise:Expert
Verified Purchase:Yes
I have to returned because the storage is already about 90% full, and there is no SD card option as my s20 ultra and note 20 ultra. Also 1tb option too expensive.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I like the phone it's intuitive and easy to use. I like the battery life and the camera. I also like how it pairs well with the Samsung Watch 6 classic
Written by a customer while visiting Samsung US
Posted by: Morefire31
Verified Purchase:Yes
Battery could be better, to fully enjoy all the feature
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US