Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8 out of 5
4.8
(16,809 Reviews)
Open Ratings Snapshot
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5 out of 5
5
Best phone in the history
on June 11, 2024
Posted by: Anonymous
from Buffalo ny
Expertise:Intermediate
Verified Purchase:Yes
The best phone I over have in my life
Very very smart phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Turkish language support
on June 11, 2024
Posted by: ahmetuykac
Expertise:Intermediate
I was so exited before I bought the phone. Because I was thinking that it's AI has Turkish language support.
unfortunately a complete disappointment
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Social CommerceJune 12, 2024
Hey there Ahmetuykac,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. AI Live translate offers call assist and message assist functions, which lets you perform real-time translations when speaking or typing. You can select a language for yourself and the other person you are contacting, and your device will translate the words and text for you. You can also use Live translate during in-person conversations with the Interpreter option in the Quick settings panel. The following languages are currently supported: Chinese (simplified), English, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish, Thai, and Vietnamese. We are working on adding more languages to be supported soon. If you would like to provide any additional feedback with us regarding your purchase or if you would like any further assistance, feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S22 had a better camera .
on June 11, 2024
Posted by: Paul
from Bernalillo New Mexico
Verified Purchase:Yes
I like my phone that said the camera on my s22 ultra was way better.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A new phone promise.
on June 12, 2024
Posted by: EdwardsC
Verified Purchase:Yes
It was a special gift for sister overseas and she loves it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Quality & Performance
on June 12, 2024
Posted by: Giasone Perrier
from Sacramento, California
Expertise:Expert
Verified Purchase:Yes
Long time user owner of Samsung products, the Samsung S24 ultra is top of the line phone from Samsung. It's got the AI feature and all the features of the previous phones very well nice and fast. The screen is very clear. Just operating overall is. Good phone, good investment.I always like phones that have a stylist.That's included with them even back to the note series.I own nothing but Samsung products.I started off with a note 2 and now I have the S24.I've had everyone in between and they've all been good phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on June 12, 2024
Posted by: Anonymous
Verified Purchase:Yes
I like it alot alot fast delivery I hope to be buying more samsung accessories
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am glad of the new flat screen!
on June 12, 2024
Posted by: Bentranger
from Jackson, MS
Expertise:Intermediate
Verified Purchase:Yes
I love it! Im so glad the flat screen is back! I love it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent cam
on June 12, 2024
Posted by: Romi
from Miami Beach
Expertise:Expert
Verified Purchase:Yes
La cámara es SUPER BUENA, toma fotos y videos como un profesional. Estoy muy contenta con mi galaxy s24
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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