Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Posted by: Lisa
from Fredericksburg, VA
Expertise:Intermediate
Verified Purchase:Yes
Another excellent Samsung galaxy phone with an incredible photo option. The cameras are great. The device is what I expected as a long time Samsung customer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Uriel
from California
Expertise:Intermediate
Verified Purchase:Yes
Amazing phone, the camera is incredible, how many things it does.
No, I would not recommend this to a friend.
Features
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I definitely enjoy the speed and camera.
on June 5, 2024
Posted by: Ace1love
I bought my Galaxy s23 ultra 3 weeks b4 the s24 came out, I definitely was after the latest version of Galaxy smartphone that was out at the time,
Written by a customer while visiting Samsung US
Posted by: Rick
from Buffalo, NY
Expertise:Expert
Verified Purchase:Yes
Absolutely love it! The finish and the color (orange) are stunning and the phone itself is so well made, from software to camera to the AI features. Can’t say enough good things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on June 5, 2024
Posted by: SpeSalvi247
from Nigeria
Expertise:Intermediate
This is so great, I will use it over and over again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful phone, but can be better
on June 5, 2024
Posted by: Izzy
from Duluth, MN
Expertise:Intermediate
Been using this phone for about 2 months now. I had upgraded from an A52 to this s24 ultra so there were lots of positives. The Refresh rate made it extra smooth, the screen size was great for me, battery lasted well for my use, and the customization features drew me in. I barely use the S pen but when I do use it, it's pretty convenient. However, I still experienced somethings I would describe as negatives. I have both Face unlock and fingerprint unlock enabled and both tend to fail to work quite often. I keep getting the face doesn't match or fingerprint doesn't match sometimes in two to three attempts to unlock my phone, sometimes even more attempts still fail. My old A52 never failed the fingerprint unlock even with the lightest touch, and that was and still is pretty disappointing considering this is a more premium phone.
The camera is a mix of good and underwhelming. The video quality is great overall, audio quality is pretty good too, but the regular 12 megapixel shots can result in photos that look less contrasty, almost whitewashed. This doesn't happen all the time and probably depends on situations but it has happened often enough to be noticed. The 3x lens always has a noticeable difference in picture quality compared with all the other lenses, it has the worst picture quality in photos.
Portrait shots have been the weirdest. There are moments I have tried capturing a portrait shot only to end up with the subject rather blurred out, which can be pretty disappointing. I thought a software update would fix that but it's still happening.
The AI features are a mix, the generative edit is mostly not great, reduces the picture quality after edit. The live translate was pretty bad for my use.
Apart from these, it's mostly a powerful phone, haven't experienced any lag playing demanding games.
Considering the price, I expected it perform a little better in the areas I listed.
The camera is a mix of good and underwhelming. The video quality is great overall, audio quality is pretty good too, but the regular 12 megapixel shots can result in photos that look less contrasty, almost whitewashed. This doesn't happen all the time and probably depends on situations but it has happened often enough to be noticed. The 3x lens always has a noticeable difference in picture quality compared with all the other lenses, it has the worst picture quality in photos.
Portrait shots have been the weirdest. There are moments I have tried capturing a portrait shot only to end up with the subject rather blurred out, which can be pretty disappointing. I thought a software update would fix that but it's still happening.
The AI features are a mix, the generative edit is mostly not great, reduces the picture quality after edit. The live translate was pretty bad for my use.
Apart from these, it's mostly a powerful phone, haven't experienced any lag playing demanding games.
Considering the price, I expected it perform a little better in the areas I listed.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I don't know
on June 5, 2024
Posted by: Wayne t
I brought this phone a month ago and I won't touch it
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Expert
Verified Purchase:Yes
I have always been a Samsung customer, for me it is the best smartphone brand on the market by far.
This new Samsung Galaxy S24 Ultra model is the best I have had since the Galaxy S6, Galaxy S7, Galaxy S21 Ultra.
It is a versatile phone that allows you to customize it in a thousand different ways, it is fast, the design of the flat screen without curves is the best decision they have been able to make, the S Pen works wonderfully, the camera and the videos you can make are of another galaxy
For 2024 Samgung offered a replacement plan with which I delivered my Galaxy S21 Ultra and I was able to pay a difference of only 750 to have my new S24 Ultra 512
If you don't believe me, you can watch Marques Brownlee's review on Youtube about this new phone, I am very happy to be a Samsung user.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US