Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Fantastic, Multi-faceted device!
on May 14, 2024
Posted by: GGBones
[This review was collected as part of a promotion.] I use my S24 Ultra for literally everything. Being in the military, I have a high-stress, fast-paced lifestyle. This phone helps me organize, communicate, and get through my day in so many helpful ways. It is my note-taker, my stress reliever, and the best device I've ever owned. The battery alone is reason enough to get one. It lasts ALL DAY and then some. Whether I'm working or playing games, or watching a video, this thing does it all. And the Galaxy AI is an added bonus. I take a lot of photos for work, and it really helps to be able to edit my pictures for the best clarity and it's super simple to use. Cannot say enough good things about this phone. Well done, Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Galaxys
on May 14, 2024
Posted by: Greytiberwolf
[This review was collected as part of a promotion.] I have been a devot Samsung user for many years now. I love my S24 Ultra. It takes amazing pictures. It is fast and does all the things I need it to. It's great to use as a computer when I hook my Dex to it. Was kinda hesitant to get cause of how new it was. I like waiting at least 6 months before I get the newer devices. I didn't wait. I saw it and I immediately had to get it. It was only out for two weeks before I got it. This is one device I really love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on May 14, 2024
Posted by: Yoshiyimmy212
[This review was collected as part of a promotion.] Absolutely love this thing its a monster probably the best phone I've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing special above my s22ultra
on May 14, 2024
Posted by: Tshow34
[This review was collected as part of a promotion.] This is great but nothing superb above the s22 ultra or s23 ultra all just normal.
Waiting for that features that really makes this upgrade worth it.
Value
2
Response from Samsung USBy Social Commerce, May 15, 2024
Hello Tshow34,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, your Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. Your Galaxy S24 Ultra display also has better visibility than Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla® Armor. For your convenience, I have provided the comparison between the S22 Ultra, S23 Ultra, and the S24 Ultra below for your review. In regard to your Galaxy AI features, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features to simplify daily tasks. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. When you have some free time available, take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" to learn all about the awesome new features you now have available with your new Galaxy S24 Ultra. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s23-ultra&device-3=samsung-galaxy-s22-ultra
https://www.samsung.com/us/support/answer/ANS10000753/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. From the titanium frame hardware to the AI-packed software, your Galaxy S24 Ultra delivers an elevated experience compared to its predecessor. The Galaxy S24 Ultra has a Quad Tele camera system that can capture clearer, higher resolution zoomed-in photos than Galaxy S23 Ultra. The 50MP Camera now comes with 5x optical zoom. Even at 5x zoom, you can see the vivid effects of Nightography in low light. The new ProVisual engine supports overall photography experience such as high resolution, Super HDR, AI Zoom, Nightography and Generative Edit. Your Galaxy S24 Ultra display also has better visibility than Galaxy S23 Ultra due to a higher peak brightness of 2600 nits and newly applied Corning Gorilla® Armor. For your convenience, I have provided the comparison between the S22 Ultra, S23 Ultra, and the S24 Ultra below for your review. In regard to your Galaxy AI features, whether you’re editing photos, browsing the web, or calling loved ones, you can use the new AI app features to simplify daily tasks. For example, you can effortlessly organize and summarize your ideas in Samsung Notes, receive text message assistance, find content by circling an item or image, and sync your wallpapers to the current weather conditions. These AI features were created to streamline your Galaxy experience, so you can enjoy using your phone or tablet to its fullest extent throughout the day and night. When you have some free time available, take a moment to review "Use features with Galaxy AI on your Galaxy phone and tablet" to learn all about the awesome new features you now have available with your new Galaxy S24 Ultra. If you have any questions for us or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/compare/?device-1=samsung-galaxy-s24-ultra&device-2=samsung-galaxy-s23-ultra&device-3=samsung-galaxy-s22-ultra
https://www.samsung.com/us/support/answer/ANS10000753/
Written by a customer while visiting Samsung US
Customer Rating
5
This is a excellent product very very nice
on May 14, 2024
Posted by: JohnG704
[This review was collected as part of a promotion.] This is a awesome phone does all I need and more very very nice reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the Ai function
on May 14, 2024
Posted by: BaoDao
[This review was collected as part of a promotion.] The video and camera the resolution is really good. Even play game is smooth I like the interpretor the most the really close.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Business, Build quality, Camera...A+++
on May 14, 2024
Posted by: ckeone
[This review was collected as part of a promotion.] My Galaxy Note 10+ has served me very well for many years, so it was somewhat difficult to move on with something new.
When the S24 Ultra came out, I knew it was finally time for change. The superb build quality and looks are very impressive. I use the phone for business and it has everything anyone would need, and with the new Galaxy AI features, productivity and creativity is greatly enhanced day to day. Combined with a camera that is like carrying a DSLR, this phone has it all.
When the S24 Ultra came out, I knew it was finally time for change. The superb build quality and looks are very impressive. I use the phone for business and it has everything anyone would need, and with the new Galaxy AI features, productivity and creativity is greatly enhanced day to day. Combined with a camera that is like carrying a DSLR, this phone has it all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best samsung I've had so far
on May 14, 2024
Posted by: Tlove22
[This review was collected as part of a promotion.] I miss the samsung note and s24 ultra is the best thing since the note phone. The phone is amazing and lasts all day
Value
5
Written by a customer while visiting Samsung US