Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Average customer rating
4.8
(16,809 Reviews)
Rating breakdown 16,809 reviews
5 Stars
14,540
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB S928U Unlocked - Titanium Blue
Customer Rating
5
Solid Phone.
on May 13, 2024
Posted by: BearFitz89
[This review was collected as part of a promotion.] The newest Galaxy S24 Ultra is an all around solid phone. With all day battery life. To stunning photos. Great cell service. This phone does it all. And now with the new AI features, there is no telling where this phone will go next. To remove an unwanted shadow or dare I say, person out of a photo in a snap is amazing. The AI used to freshen up already great pictures just adds that little extra that is appreciated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The the is amazing
on May 13, 2024
Posted by: LoveUltra
[This review was collected as part of a promotion.] It has gogle circle search. Bluetooth is better than my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Video play is great theater experience
on May 13, 2024
Posted by: Mercutiored1
[This review was collected as part of a promotion.] Great size and stature love using it for games never leaves my hand nuff said
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for the money!
on May 13, 2024
Posted by: Samsungisnumber1
[This review was collected as part of a promotion.] This phone it very reliable and stays charged all day. The camera is amazing. The zoom can reach for long distances and can take detailed pictures of the moon... with a cell phone! It's got a very large screen that is great for gameplay so you can view and have room for the control buttons. The large screen is also great for streaming your favorite platforms for shows and movies. But I digress. This is the the phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Eh it's just a phone
on May 13, 2024
Posted by: Gribbles2Bits
[This review was collected as part of a promotion.] The only great thing about this phone is of course the camera. There is so many options, modes, and tricks I still find new things i can do with media after having the phone over a year. So yes I love the camera as i always have. Other than that it's just a phone. It does all the normal phone things and does the phone job i pay it to do. Does tend to be slow or freeze and charge doesn't hold very well when used alot throughout the day.
Value
3
Response from Samsung USBy Social Commerce, May 14, 2024
Hello Gribbles2Bits,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Feel free to check out, "Samsung phone or tablet freezes and crashes" when you have some free time available to help resolve what you may be experiencing with your device. Your Galaxy S24 Ultra has a 5000mAh intelligent, all-day battery that offers long life that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have the available time out of your day to learn some helpful information about optimizing your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. We'd be happy to assist you further. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When your phone or tablet freezes or crashes, it can be fixed without having to send it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Feel free to check out, "Samsung phone or tablet freezes and crashes" when you have some free time available to help resolve what you may be experiencing with your device. Your Galaxy S24 Ultra has a 5000mAh intelligent, all-day battery that offers long life that can allow you to watch videos for up to 30 hours or listen to music for up to 95 hours. Please take a look at, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have the available time out of your day to learn some helpful information about optimizing your battery life. Let us know if you have any questions for us afterward or if you would like any further assistance by reaching out to Samsung Support. We'd be happy to assist you further. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
https://www.samsung.com/us/smartphones/galaxy-s24-ultra/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 13, 2024
Posted by: Camilo91
[This review was collected as part of a promotion.] This phone is can do it all. The camera takes great pictures. Night pictures have been a huge improvement from other models. I love the new AI photo tool which allows for easy removal/edit on pictures. You no longer need to be a photoshop expert!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good galaxy 24 ultra
on May 13, 2024
Posted by: Kerry88
[This review was collected as part of a promotion.] Samsung phone galaxy 24 ultra
Very Good quality
I like 👍 👌
Very Good quality
I like 👍 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung number 1
on May 13, 2024
Posted by: KT83leo
[This review was collected as part of a promotion.] Samsung phones like always go well beyond explanation.
Camera is amazing- I love to take lots of pictures to keep those moments with my child alive. I can easily work on my phone - and that ease go back to browser or just watch a movie.
Love my buds too. Great sound.
I am a True Samsung fan and I will stay with a brand as long as I be able to.
Camera is amazing- I love to take lots of pictures to keep those moments with my child alive. I can easily work on my phone - and that ease go back to browser or just watch a movie.
Love my buds too. Great sound.
I am a True Samsung fan and I will stay with a brand as long as I be able to.
Value
5
Written by a customer while visiting Samsung US